Ecology Auto Parts, Inc. · 1 day ago
SERVICE WRITER
Bloomington, CA
Full-time
Onsite
New Grad, Entry Level
$17/hr - $19/hrEcology Auto Parts, Inc. is seeking a Service Writer to join their Bloomington shop and serve as a key operational and administrative hub between customers, technicians, and management. This role is responsible for accurately documenting service requests, preparing work orders, coordinating workflow, and maintaining clear communication throughout the repair and service process.
AutomotiveRecyclingTransportation
Responsibilities
Serve as the primary point of contact for customers regarding service inquiries, work orders, and job status updates
Accurately create, update, and manage service work orders using internal computer systems
Enter service details, labor notes, parts usage, and completion updates with precision and consistency
Coordinate workflow between technicians, yard staff, and management to ensure efficient job execution
Communicate service timelines, delays, and completion status clearly and professionally to customers and internal stakeholders
Maintain organized digital and physical records related to service jobs, invoices, and documentation
Assist with scheduling service work and prioritizing jobs based on operational needs
Support inventory tracking and parts coordination as it relates to service work orders
Ensure compliance with company policies, safety standards, and operational procedures
Utilize computer systems, spreadsheets, and shop software to support daily operations and reporting
Assist shop leadership with administrative tasks, reporting, and special projects as assigned
Contribute to continuous improvement of service documentation, communication processes, and operational efficiency
Qualification
Required
High school diploma or equivalent required; additional technical or administrative education is a plus
Strong computer skills are essential, including proficiency with data entry, email, spreadsheets, and basic reporting tools
Ability to quickly learn and navigate shop management or service tracking software
Excellent verbal and written communication skills
Strong organizational skills with the ability to manage multiple tasks simultaneously
Demonstrated attention to detail and accuracy in documentation and data entry
Ability to work independently while also collaborating effectively with technicians and management
Professional demeanor with a customer-service-oriented mindset
Comfort working in an industrial or shop environment
Preferred
Previous experience in a service writer, service advisor, administrative, or shop support role preferred
Benefits
Medical, dental, and vision insurance
A 401(k) plan with employer matching
Paid time off
Other benefits in accordance with company policy
Company
Ecology Auto Parts, Inc.
At Ecology we care about the environment.
Founded in 1966
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
C
Charles Pratty
Co-Founder
C
Charles Siroonian
Co-Founder
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