Sonova Group · 15 hours ago
Short Term Patient Care Coordinator-Woodbury, NY
Woodbury, NY
Full-time
Onsite
Entry Level
$22/hr - $24/hr
2+ years expSonova Group is part of AudioNova and focuses on delivering exceptional patient experiences in hearing care. The Hearing Care Coordinator plays a vital role in ensuring smooth clinic operations while providing outstanding service to patients and referring physicians.
Medical Device
Responsibilities
Greet patients with a friendly, professional, and welcoming attitude
Schedule, confirm, and manage patient appointments
Place outbound calls to current and former patients to schedule follow-up hearing tests, consultations, and annual evaluations
Collect patient intake forms and maintain accurate patient records and notes
Verify insurance benefits, complete benefit checks, and obtain authorizations
Provide first-level patient support, answer questions, check patients in/out, and collect/process payments
Assist with hearing aid repairs under the supervision of a licensed Hearing Care Professional
Process patient orders, receive shipments, verify pickups, and enter information into the system
Maintain inventory, order supplies, and monitor stock levels
Prepare bank deposits and submit daily financial reports
Maintain cleanliness of the clinic, equipment, and instruments
Submit equipment and facility requests as needed
Assist with planning and logistics for at least one community outreach event per month
Perform general office and administrative duties as needed
Qualification
Required
High School Diploma or equivalent
Previous customer service experience
Professional verbal and written communication skills
Strong relationship-building skills with patients, physicians, and clinical staff
Proficiency in Microsoft Office and Outlook
Knowledge of HIPAA regulations
Preferred
Associate's degree
2+ years of experience in a healthcare environment
Experience with EMR/EHR systems
Prior experience or knowledge of hearing aids
Company
Sonova Group
Around 25% of the world’s population is living with hearing loss.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Kimberly Cleary, Au.D.
Chief Operating Officer Sonova Audiological Care US
Rosalie Lewis
Sr. Manager, HR Business Partnership
Recent News
www.tradingview.com
2024-04-07
2024-04-07
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