Marsh McLennan Agency · 4 hours ago
Business Relationship Manager - Sales
United States
Full-time
Remote
Mid, Senior Level
$90K/yr - $158K/yr
5+ years expMarsh McLennan Agency (MMA) is a leading provider of business insurance and employee benefits solutions. The Business Relationship Manager will be responsible for managing relationships with key stakeholders and developing strategies to enhance stakeholder engagement and satisfaction.
Employee BenefitsHealth CareInsuranceRetirement
Responsibilities
Fostering and managing relationships between MMA Tech and its key stakeholders, including clients, partners, and internal teams
Developing and implementing strategies that enhance stakeholder engagement and satisfaction, ensuring that business needs are understood and met effectively
Partnering with business units to identify pain points, strategic themes, and KPIs
Developing product and technology roadmaps focused on delivering strategic value and business outcomes
Liaising between Tech and Business teams to create Business and Product Requirements and maintaining visibility into the broader integrated technology roadmap to optimize solutions
Experience design - ensuring that interactions with stakeholders are seamless and impactful. You will also prioritize requests and align them with organizational capabilities and resources
Customer Focus-will leverage various customer feedback methodologies and qualitative assessments to drive innovation and incorporate the voice of the customer into solutions
Monitoring stakeholder feedback will be key to identifying areas for improvement, and you will implement strategies that drive customer satisfaction. Staying informed about industry trends and best practices and continuously refining our approach to business relationship management
Qualification
Required
Business Acumen: Understanding of E2E Sales and Marketing processes, with ability to identify gaps and improvements within existing operational and technical processes
Business Analytics: Able to synthesize key insights from disparate and large data sets. Generate business cases and recommendations using data driven methodologies
Product Management: Hands on experience with Salesforce or other CRM, as well as experience defining Product requirements and collaborating with Technical, Data, and Development teams to identify solutions
Communication Skills: Exceptional verbal and written communication skills, with the ability to influence and persuade stakeholders across various levels of the organization
Strategic Partnership Development: Proven experience in developing and nurturing strategic partnerships with stakeholders across various functions, ensuring effective communication and alignment of goals
Stakeholder Engagement: Experience engaging with both internal and external stakeholders, effectively communicating complex concepts and facilitating discussions to drive consensus and collaboration
Project Management: Familiarity with project management methodologies to support the successful delivery of initiatives that meet business needs and objectives
Change Management: Experience in leading change management efforts, ensuring smooth transitions and stakeholder buy-in for new processes and initiatives
Problem-Solving Skills: Strong analytical and problem-solving abilities, with a track record of identifying and addressing challenges that impact business performance and relationships
Experience Design: Expertise in experience design principles, ensuring that stakeholder interactions are engaging and aligned with organizational goals
Product Management: Experience in defining Product requirements and collaborating with Technical, Data, and Development teams to identify solutions
Preferred
Bachelor's degree in Business Administration, Management, or a related field; MBA preferred
5+ years of experience in business relationship management, client services, or a related field
Benefits
Generous time off, including personal and volunteering
Tuition reimbursement and professional development opportunities
Remote work
Charitable contribution match programs
Stock purchase opportunities
Company
Marsh McLennan Agency
Marsh McLennan is an insurance company that provides business insurance, employee benefits, and private client insurance solutions. It is a sub-organization of Marsh & McLennan.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Ben Newman
Chief Financial Officer
Michael Harris
COO
Recent News
Business Wire
2026-02-02
2026-01-23
2025-12-09
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