Upchurch · 1 day ago
Content Developer
Arlington, Texas
Full-time
Hybrid
Entry, Mid Level
2+ years expUpchurch is a rapidly growing, full-service building engineering company providing mechanical, plumbing, HVAC, and electrical services across the southeastern United States. The Content Developer plays a key role in designing clear, engaging learning materials for technical, safety, leadership, and operations-based training, blending instructional design expertise with visual development and collaboration across construction operations.
CommercialConstructionResidential
Responsibilities
Design and develop interactive eLearning, microlearning, and blended learning experiences that support technical, safety, operational, and leadership training across all Upchurch business units
Build complete instructor-led training (ILT) packages including facilitator guides, participant guides, slide decks, structured activities, and discussion-based exercises
Create digital learning materials such as job aids, workflows, decision trees, knowledge checks, assessments, videos, animations, and interactive simulations
Convert complex construction workflows, processes, and technical concepts into clear, accessible training content using strong instructional design methodology
Maintain a consistent instructional style, tone, and brand presence across all learning assets within Upchurch University
Partner closely with SMEs, Operations leadership, technical trainers, and Safety to gather accurate content, validate details, and understand work processes
Facilitate structured content-working sessions to extract technical knowledge, map processes, and clarify expectations
Build strong relationships across business units to ensure training materials reflect real-world field and office conditions
Manage multiple development projects from intake → scoping → script/storyboard → build → pilot → revision → deployment
Maintain documentation, version control, and organized file systems to ensure consistency and scalability of learning content
Establish and maintain development timelines that support broader training implementation schedules
Conduct pilots, gather learner feedback, and apply improvements to refine clarity, usability, and effectiveness of training materials
Ensure content is accurate, up to date, and aligned with evolving field practices, safety standards, and company processes
Collaborate with the L&D Director to standardize content formats, templates, and best practices across Upchurch University
Upload, test, and publish eLearning, ILT materials, assessments, and resources within the LMS
Troubleshoot issues, ensure content compatibility, and monitor engagement metrics to improve learner experience
Help maintain a growing digital content library organized by topic, trade, and level of learning
Qualification
Required
2–5+ years of instructional design or content development experience
Advanced proficiency with Articulate Storyline and Rise
Experience developing instructor-led training (ILT) materials
Strong writing, editing, and visual communication skills
Ability to simplify complex or technical concepts
Strong organization and project management abilities
Experience collaborating with field, operations, and technical teams
Ability to travel up to 10% to job sites, training sessions, and business units
Preferred
Construction industry experience (MEP, GC, subcontractor)
Data center or mission-critical experience
Familiarity with technical trades, project management, or safety processes
Experience with multimedia tools (Photoshop, Illustrator, Premiere, Camtasia, motion graphics)
Working knowledge of LMS platforms and basic content troubleshooting
Benefits
Competitive salary based on experience.
Health, dental, and vision insurance.
Paid time off and holiday pay.
Opportunities for professional development and certification assistance.
Company
Upchurch
Upchurch Services, LLC is a full-service mechanical contracting company. We provide exceptional service to our customers throughout the SEC region.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
Davidson Kempner
2024-03-27Private Equity
Recent News
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