EBSCO Information Services · 7 hours ago
Director of Clinical Commercial Sales, West Region
EBSCO Information Services is a leader in providing optimized research experiences and is seeking a Director of Clinical Commercial Sales for the West Region. This role is responsible for driving market share and revenue growth for the Clinical Decisions product portfolio by leading a team of sales and customer success professionals, while building strong relationships with strategic channel partners.
Content CreatorsDatabaseSaaS
Responsibilities
Cultivate a values-driven organization grounded in trust and respect, reflecting our healthcare customers' desire and need to enhance patient experiences and outcomes, while fostering a curious and learning-oriented culture
Contribute to the development of and ensure effective execution of best practices for commercial activities, including go-to-market plans, compensation and incentive programs, and context for how we show up
Drive initiatives to improve retention, upsell, and cross-sell effectiveness, including improving our net recurring revenue and usage
Develop a highly skilled, trained, and educated team; establish, deploy, and assess baseline and ongoing sales training and product training processes. Ensure a skilled and motivated team
Work closely across commercial teams to ensure seamless launch processes and customer communication
Set and monitor key performance indicators (KPIs) to assess commercial and customer success, as a team and individually
Provide regular reports and presentations to the executive team on commercial performance
Build and mentor a high-performing team of commercial professionals
Encourage a culture of continuous learning and development within the team
Lead by example, demonstrating strong leadership, strategic thinking, and customer-centric focus
Qualification
Required
Experience in a leadership role in commercial operations and effectiveness, preferably within the healthcare industry
Ability to think strategically and make data-driven decisions
At least 7 years of commercial experience in comparable industries
Bachelor's Degree, college graduate with management experience
Proven track record of achieving goals year over year; and understands why they were successful and how to achieve that again
Ability to collaborate with colleagues and staff to create a results-driven, team-oriented environment
Ability to plan and manage at both the strategic and operational levels
Established contacts and relationships with potential customers and channel partners
Outstanding consultative business development abilities and excellent interpersonal skills with executive level customers and partners
Company
EBSCO Information Services
At EBSCO Information Services, we hire great people and let them thrive.
Funding
Current Stage
Late StageRecent News
2025-12-05
Company data provided by crunchbase