Brilliant Corners · 20 hours ago
Associate Director of Operations
Los Angeles, CA
Full-time
Hybrid
Lead/Staff, Director/Executive
$100K/yr - $110K/yr
3+ years expBrilliant Corners is an organization dedicated to providing innovative housing and housing-related services to vulnerable individuals in California. The Associate Director of Operations will lead a team focused on expanding housing access and optimizing unit utilization, while collaborating with various stakeholders to enhance housing stability and program effectiveness.
ConsultingNon ProfitReal Estate
Responsibilities
Lead a multifaceted team that plays a critical role in expanding high-quality housing access and ensuring utilization of vacant unit portfolio
Directly supervise managers and their three respective interconnected teams: unit acquisition, portfolio utilization and matching, and inspection support across the entire FHSP
Shape the vision for the housing team, ensuring strong strategies for vacant unit portfolio sourcing, efficient and effective portfolio utilization, and high quality and participant-centered inspections
Collaborate closely with internal stakeholders including Tenancy Supports teams, Program Operations and Data & Technology, to create processes that support housing stability and produce strong outcomes
Implement process improvements, refine current practices and shape priorities and strategic planning
Foster the use of data to identify gaps, anticipate program needs, and guide continuous improvement
Translate data into compelling narratives that demonstrate impact to funders and build buy-in among internal stakeholders
Foster a strengths‑based, collaborative, and client‑centered team culture that promotes autonomy, accountability and shared ownership of results within the team and in partnership with internal stakeholders
Build cross-functional coordination to help teams anticipate challenges, resolve issues collaboratively, and maintain momentum across initiatives
Serve as a thought partner to the FHSP Director and a key member of the FHSP Leadership Team and Housing Services Leadership Team, contributing to program and agencywide priorities that shape the future of housing access within the Flexible Housing Subsidy Pool (FHSP)
Qualification
Required
3 or more years of experience in permanent supportive housing (PSH) development, unit acquisitions and/or homeless services programs strongly preferred
At least 3 years supervising a team or comparable levels of leadership
Knowledge of the LA County affordable housing landscape and homeless services sector a plus
Excellent interpersonal skills with a strong capacity for collaboration with internal and external stakeholders, including navigating and managing funder relationships
Excellent written and verbal communication skills
Strong organizational skills with strong attention to detail
Demonstrated leadership as evidenced by increasing levels of responsibility and management over the course of the candidate's career
Proven ability to oversee and manage multiple complex projects and timelines concurrently
Dealing with Ambiguity: Remains productive and effective in uncertain, rapidly changing situations by quickly analyzing information to adapt approach. Demonstrates flexibility, composure and good judgment despite challenges
Building Effective Teams: Builds cohesive, high-performing teams through collaboration, positive culture, coaching, cross-functional work, and recognition of successes
Priority Setting: Focuses on highest impact priorities advancing strategic objectives. Aligns resources, eliminates roadblocks, and provides direction through a compelling vision
Managing through Systems: Designs and implements systems, processes and infrastructures enabling effective execution, oversight, empowerment and accountability. Drives results through indirect influence and continuous improvement
Candidates should have physical mobility for tasks such as standing, bending, stooping, kneeling, crouching, reaching, twisting, and walking on uneven surfaces
Candidates should be capable of performing stationary tasks like sitting for up to 6 to 8 hours a day
Candidates should be able to lift, carry, push, pull light to moderate weights up to 15 pounds safely
Requires mental acuity for analytical reasoning and document interpretation
Benefits
Health Care Plan (Medical, Dental, & Vision)
Retirement Plan (With 5% Match)
Life Insurance (Basic, Voluntary and AD&D)
Paid Time Off (Vacation, Sick & Public Holidays)
Family Leave (Maternity, Paternity)
Short Term & Long-Term Disability
Training & Development
Wellness Resources
Hybrid Work
Company
Brilliant Corners
Brilliant Corners is a nonprofit organization that provides housing and housing-related services in California.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Chulssang Ham
Chief Financial Officer
Chris Contreras
Chief Operating Officer
Recent News
MarketScreener
2025-08-27
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