PreSales Collective · 5 hours ago
Senior Solutions Consultant, GRC
San Francisco, CA
Full-time
Hybrid
Mid, Senior Level
$105K/yr - $184K/yr
3+ years expRippling is a company that provides a unified platform for HR, IT, and Finance. They are seeking a Senior Solutions Consultant to lead their new compliance product, acting as a primary contact for customers and ensuring they achieve successful outcomes with the solution.
Communities
Responsibilities
Be the Face of the Product Serve as the primary contact for customers, delivering an exceptional onboarding experience and supporting them throughout their compliance journey
Drive Value Through Expertise Help customers align our solution to their strategic objectives, accelerating their time to SOC 2 compliance
Mitigate Risks Proactively identify customer challenges and lead cross-functional efforts to resolve issues, ensuring customer retention and satisfaction
Enable Product Adoption Promote Rippling's latest compliance features and capabilities, driving adoption and educating users on best practices
Collaborate Across Teams Work closely with Sales, Product, and Account Management to ensure customer goals align with Rippling's vision and growth objectives
Analyze and Report Use data and customer insights to identify opportunities for product improvement and enhance customer success strategies
Qualification
Required
3+ years in customer success, consulting, or compliance-related roles, ideally in SaaS
3+ years in compliance or similar regulatory frameworks
Exceptional communication skills, able to distill complex topics into actionable insights for diverse audiences
Proven track record of managing customer relationships and driving successful outcomes in high-stakes environments
Familiarity with tools like Salesforce, Jira, or analytics platforms
Thrives in fast-paced, startup-like environments
Benefits
Benefits
Equity
Company
PreSales Collective
Community for all things PreSales: Leaders + Sales, Solution, Value Engineers + Solutions Architects + Aspiring SEs.
2-10 employees
Funding
Current Stage
Early StageLeadership Team
Jose Espinoza ☁
PreSales SoCal Co-Founder & PSC Regional Lead
Company data provided by crunchbase