Lanter Delivery Systems, LLC · 16 hours ago
PM Dock Supervisor
Forest Park, GA
Full-time
Onsite
Mid, Senior Level
$47K/yr - $51K/yrLanter Delivery Systems is a national logistics company specializing in overnight delivery of various parts. The PM Dock Supervisor will organize and guide a team of dock associates to ensure proper loading and unloading of freight for timely deliveries.
AutomotiveDelivery
Responsibilities
Display a positive attitude and provide courteous, friendly service to all internal team members and external clients by responding promptly and efficiently to inquiries, requests, and complaints
Demonstrate knowledge and understanding of Lanter Delivery Systems Non-Negotiables and apply the concepts daily
Coordinate a team of dock associates, ensuring procedures and policies are being followed. Provide feedback to team members to encourage expected/exceptional performance and/or to stop negative behaviors or results. Document interactions in a timely manner
Assist with hiring, training, and development of all freight handlers. Provide all team members with the tools and resources needed to be successful
Work directly with customers, following specific directions of handling accounts to exceed customer satisfaction by managing dock operations for on-time, error free deliveries
Ensure safe and efficient loading and unloading of all freight. Work with team member(s) to identify and rectify unsafe practices, document the interaction(s), and follow up as needed to ensure unsafe/unwanted performance does not repeat
Assist in unloading and loading of freight as needed, to support team
Safeguard cross-dock operations and contents by establishing and monitoring safety and security procedures and protocols
Conduct daily inspections, ensuring compliance with applicable federal, state, local and company laws, regulations, and policies
Assist with development and execution of continuous improvement initiatives as directed. Take initiative to offer suggestions on needed improvements to streamline processes and/or save the company money
Address conflict by facilitating issue resolution between team members and/or customers as needed. Document in a timely manner and notify next-level management of the situation
Manage daily end-of-shift reports, as well as performance updates meeting or exceeding due dates
Protect company assets and confidential information in accordance with company policies and procedures, including but not limited to client, team member, and proprietary company information
Qualification
Required
Proven successful warehouse, cross-dock, or related experience
Proven successful supervisory experience
Strong understanding of applicable Occupational Safety and Health Administration requirements and other related safety policies and best practices
Strong knowledge of all Microsoft Office programs
Superior verbal and written communication skills with people at all levels
Strong leadership, customer service and interpersonal skills
Excellent time management, organizational skills, and attention to detail
Ability to take initiative & problem solve while applying critical thinking to decisions
Analytical and technical capacity
This position requires up to 5% travel
This is a full-time position; specific hours vary based on the location, typically Monday through Saturday, 40 - 45 hours per week. Evenings, overnights, and weekends are required based on location and needs of business
The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. While performing the duties of this job, the team member is regularly required to stand and/or sit for long periods of time and lift up to 50 pounds
Company
Lanter Delivery Systems, LLC
For over 40 years, Lanter Delivery Systems has redefined delivery.
Founded in 1981
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2025-03-19Acquired
Leadership Team
Andrew Ashbaugh
Chief Technology Officer
Chris Baer
Chief Financial Officer
Recent News
Seattle TechFlash
2025-04-18
Company data provided by crunchbase