Travelers · 3 days ago
General Liability Senior Technical Specialist (Claim Litigation Specialist)
FL - Tampa
Full-time
Hybrid
Mid, Senior Level
$94K/yr - $156K/yr
7+ years expTravelers is a leading property casualty insurer with a commitment to customer care and community support. The General Liability Senior Technical Specialist is responsible for managing complex claims, leveraging investigative techniques and policy analysis to ensure fair resolutions. This role also involves mentoring junior staff and collaborating with internal teams and legal counsel.
Auto InsuranceInsuranceProperty Insurance
Responsibilities
Independently manage a caseload of complex or technical General Liability claims
Conduct detailed inspections and interviews to gather comprehensive information and assess claim validity
Analyze and interpret intricate policy language, endorsements, and exclusions to make informed claim decisions
Maintain detailed and accurate claim documentation and comply with internal protocols and regulatory requirements
Coordinate with internal teams, legal counsel, etc
Handle customer escalations and complex inquiries with professionalism and expertise
Provide guidance and mentorship to Claim Reps and Claim Rep Trainees sharing knowledge and best practices to foster their development
Qualification
Required
High School Degree or GED required with a minimum of 3 years bodily injury litigation claim handling or comparable claim litigation experience
Bachelor's Degree
Seven years of experience in insurance claims, preferably General Liability claims
Experience with claims management and software systems
Strong understanding of insurance principles, terminology with the ability to understand and articulate policies
Strong analytical and problem-solving skills
Proven ability to handle complex claims and negotiate settlements
Exceptional customer service skills and a commitment to providing a positive experience for insureds and claimants
Benefits
Health Insurance
Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum.
Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
Wellness Program: The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs.
Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved.
Company
Travelers
Travelers provides insurance coverage to protect the things that are important to you – your home, your car, your valuables and your business.
10001+ employees
H1B Sponsorship
Travelers has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (75)
2024 (47)
2023 (60)
2022 (42)
2021 (27)
2020 (20)
Funding
Current Stage
Public CompanyTotal Funding
unknown2002-03-22IPO
Leadership Team
Dan Frey
Executive Vice President and Chief Financial Officer
Beth Maerz
SVP, Customer, Strategy and Innovation
Recent News
2026-01-22
2026-01-22
Company data provided by crunchbase