CarMax · 4 hours ago
Senior Benefits Analyst - Horizontal Support
Corporate - Richmond
Full-time
Onsite
Mid, Senior Level
3+ years expCarMax is the nation’s largest retailer of used cars, recognized for its commitment to training and diversity. The Senior Benefits Analyst will independently manage projects and analyze data to identify trends and opportunities for improvement, while supporting program owners and vendors to enhance the associate experience.
AutomotiveMarketplaceOnline Portals
Responsibilities
Lead and manage complex, cross-functional Benefits projects with a strong focus on process efficiency, data-driven decision making, and continuous improvement
Develop KPIs and reporting to analyze associate behavior, enrollment, and program utilization; translate insights into actionable recommendations that enhance program performance and the associate experience
Identify operational gaps and drive scalable improvements across the Benefits portfolio by leveraging strong analytical and problem‑solving skills
Partner with Benefits program owners and vendors to support program governance, build business cases, and ensure high-quality delivery and engagement
Operate with minimal management oversight while balancing multiple priorities; perform other projects and duties as assigned
Qualification
Required
3+ years of experience in benefits administration, benefits analysis, data analytics, project management, or related work supporting complex programs; experience leading cross-functional initiatives is strongly preferred
Demonstrated experience in process improvement, KPI development, and efficiency modeling
Proven ability to independently manage projects, analyze complex data sets, and translate insights into strategic recommendations
Bachelor's degree or Professional Certifications such as CEBS, PPMC or CAP, or a related field preferred
Strong customer service focus, delivers on customer commitments; presents value-added recommendations to the customer
Utilizes advanced analytical thought and quantitative methods in analyzing existing programs, policies and processes to drive improvements
Strong planning and execution skills; seeks challenging work and is adept at managing multiple projects
Communicates clearly and effectively through verbal, written, and non-verbal methods; promotes projects and initiatives effectively to various levels of the organization
Ability to work both independently and as part of a team. Works well with others and builds strong partnerships and network; contributes to team goals
Expresses opinions and innovative ideas; connects team goals with larger departmental or organizational goals
Works through others and shares knowledge and insights to aide in their development
Proven organizational skills – must be able to multi-task and operate in a fast-paced challenging environment
Ability to maintain confidentiality in all aspects of the job
Proficiency in Microsoft Office suite required, specifically Outlook, Word, Excel, Access, PowerPoint
Preferred
Experience leading cross-functional initiatives is strongly preferred
Workday systems experience is beneficial, but not required
Company
CarMax
CarMax provides an online platform for searching new and used cars, researching models, and comparing vehicles.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$98.19M2021-06-08Post Ipo Equity· $98.19M
1997-01-05IPO
Leadership Team
T
Tom Reedy
EVP & Chief Financial Officer
Charles Joseph Wilson
Executive Vice President, Chief Operating Officer
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