Avero · 1 day ago
Program Manager (PMO)
Portland, OR
Full-time
Onsite
Senior Level
5+ years expAvèro Advisors is a fast-growing boutique management consulting firm that modernizes technology and business operations for state and local governments. The Program Manager will lead the successful implementation of a new ERP system, ensuring smooth transitions and enhancing efficiency across the organization.
AnalyticsGamblingRestaurantsSaaSSoftware
Responsibilities
Develop and manage the overall ERP implementation project plan, including detailed timelines, milestones, dependencies, and resource allocation
Provide guidance and direction to Project Managers leading individual workstreams, ensuring alignment with the overall project plan, goals, and budget
Create and actively manage the master project budget. Track expenditures, identify potential overruns, develop mitigation strategies, and regularly report budget status to stakeholders
Develop a comprehensive change management plan that includes stakeholder engagement, communication strategies, and training initiatives. Proactively address resistance, build advocacy for the new system, and ensure smooth adoption across the organization
Establish clear communication protocols and reporting structures across the project team and wider stakeholder groups. Maintain regular, transparent communication on project progress, risks, and budget updates
Liaise with ERP vendors and external implementation partners to ensure seamless integration of systems, address technical requirements, and manage partner relationships
Identify, assess, and develop mitigation strategies for potential risks and roadblocks throughout the implementation process
Troubleshoot issues as they arise, escalate when necessary, and drive solutions to keep the project on schedule
Work closely with business process owners, functional leads, IT specialists, and end-users to gather requirements, ensure alignment, and facilitate effective decision-making
Oversee the design and execution of test plans, user acceptance testing (UAT), and the remediation of identified issues
Qualification
Required
Minimum of 5+ years of project management experience, including at least 3 years leading complex ERP implementations
Experience managing other Project Managers and proven budget management skills are essential
Strong understanding of ERP concepts and system architecture
Familiarity with common integration points and implementation methodologies
Exceptional verbal and written communication skills, with the ability to tailor messaging to both technical and non-technical audiences
A proactive problem-solver with demonstrated analytical thinking and decision-making abilities
Ability to motivate teams, inspire collaboration, and navigate a complex organizational structure
Ideally based in or with the ability to relocate to the Portland, OR
Preferred
PMP certification or equivalent is highly desirable
ERP platform certifications are a significant advantage
Benefits
High Growth Opportunity
Impactful Work
Inclusive Culture
Company
Avero
Avero provides saas analytic applications and specialized services to the hospitality industry.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Douglas Hsieh
CEO
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