Hillcrest Country Club · 20 hours ago
Administrative Assistant / Receptionist
Hillcrest Country Club is seeking an Administrative Assistant / Receptionist to support their operations. The role involves managing communications, maintaining records, and providing excellent customer service to members and guests.
Sports
Responsibilities
Answers the telephone; transfers calls to proper extensions; takes messages for staff
Greets members and guests
Receives and records member payments
Maintains daily reservations for dining areas and upcoming events
Maintains supply inventory for the office (paper, printer toner, etc.)
Maintains front entrance message board
Completes postings of all members daily chit charges and credit cards for office staff
Maintains effective relationships and communication with all department managers
Creates all event flyers with information gathered from department managers
Creates the monthly newsletter with information gathered from department managers and Hillcrest Board
Creates and sends out daily and weekly email communications to the membership from information gathered from department heads and board members
Email out monthly member statements along with monthly member newsletter
Occasionally help other office staff with bank deposits when needed
Qualification
Required
A minimum of two-years in a resort, club or hospitality industry setting
Excellent customer service skills and an open, courteous and friendly personality required
Excellent written and oral communication skills
Must have working knowledge of using multi-line telephone equipment and reservation systems
Must be able to type efficiently and knowledge of work, excel, outlook, publisher and power-point
Must be able to efficiently handle multiple tasks concurrently while meeting deadlines, prioritizing tasks and providing excellent member service
Must be able to stand, walk, or sit for extended periods
Ability to lift up to 40 pounds occasionally
Company
Hillcrest Country Club
Hillcrest Country Club is a sports club that provides private clubhouse services.
Funding
Current Stage
Growth StageCompany data provided by crunchbase