Western Youth Services · 8 hours ago
Administrative Assistant School-Based Mental Health Services
Santa Ana, CA
Full-time
Onsite
Entry Level
$19.29/hr - $20.25/hr
2+ years expWestern Youth Services is a leading expert in children’s mental health and wellness solutions, providing services and programs for the community for over 50 years. The Administrative Assistant is responsible for providing administrative support to the program, including reception coverage, data entry, and general office assistance.
ConsultingHealth CareMental HealthWellness
Responsibilities
Greet and assist clients with inquiries and scheduling; support clinicians in processing clinical records and encounter documents
Screen, sort, and direct/distribute incoming calls, correspondence, and interoffice materials
Provide administrative support to the department, reception coverage, data entry, and general office support
Assist with language interpretation for patient appointments when nurse practitioners or clinical staff require translation support
Accurately and timely enter data into applicable databases (EXYM, County IRIS system) and assist with ongoing database maintenance
Process, organize, and maintain Agency files in accordance with established policies and procedures
Maintain working knowledge of and comply with all HIPAA regulations
Follow Agency procedures for handling emergencies in the department/clinic
Qualification
Required
High school diploma or general education degree (GED) required; and two (2) years related experience; or an equivalent combination of education and experience
Previous experience in customer service, data entry, or reception
Friendly, professional, and clear communicator with callers and staff
Demonstrated sensitivity and awareness of diverse socioeconomic and multicultural backgrounds
Reliable, dependable, and detail oriented
Strong organizational skills with the ability to follow through on tasks
Proficient in Microsoft Office Suite, Outlook, Word, Excel, and database applications
Maintain working knowledge of and comply with all HIPAA regulations
Preferred
Experience with EXYM and IRIS systems preferred
Bilingual in Spanish preferred
Benefits
Medical, Dental, Vision
Life Insurance
Long Term Disability
403(b) Retirement Incentive & Savings Plan
401(k)
401(k) matching
Dental insurance
Employee assistance program
Flexible spending account
Health insurance
Life insurance
Referral program
Retirement plan
Vision insurance
Company
Western Youth Services
Western Youth Services (WYS) is the hub of outpatient mental health care and wellness solutions for children in Orange County, California.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Lorry Leigh Belhumeur, Ph.D.
Chief Executive Officer
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