Vector Consulting, Inc · 8 hours ago
Help Desk Analyst
Vector Consulting, Inc. is an IT Talent Acquisition Solutions firm, and they are seeking a Help Desk Analyst to support the Virginia State Police's background check program. The role involves interacting with employers to set up and maintain accounts, ensuring qualified access to the agency's ePortal, and performing related duties as assigned.
ConsultingInformation Technology
Responsibilities
Support agency’s new job applicant background check and employment background check program that uses criminal justice data to help employers assess if a job applicant is qualified for a position or if an employee remains qualified after the employee was involved with a criminal justice event
Interact with employers by email, telephone and other means to set up and maintain employer accounts
Determine if an employer is qualified to have a agency account, set up the account, establish account users, assist with getting users access to the employer ePortal, update account information and user information, and perform other duties as assigned
Qualification
Required
8 years of Advanced computer skills are required that aligns with the Job Description Required
8 years of Ability to multitask and to determine root cause of problems and implement solutions, Required
8 years of Ability to resolve issues by gathering and analyzing data, reasoning logically, and drawing valid conclusions Required
8 years of customer relations skills Required
8 years of good verbal and written communication skills Required
8 years of proficiency with Microsoft products (Word, Excel, PowerPoint, Visio, Outlook) Required
Company
Vector Consulting, Inc
Vector Consulting is an information technology company that provides IT talent acquisition solutions.
H1B Sponsorship
Vector Consulting, Inc has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (2)
2021 (1)
2020 (2)
Funding
Current Stage
Growth StageCompany data provided by crunchbase