NEOGOV · 7 hours ago
BUSINESS ANALYTICS SPECIALIST
Baton Rouge, LA
Full-time
Onsite
Senior Level
$5,023/mo - $9,856/mo
6+ years expNEOGOV is part of the State of Louisiana's Division of Administration, focusing on public service and benefits programs. The Business Analytics Specialist will oversee the development and implementation of an enhanced eEnrollment system, provide training, and ensure compliance with policies and procedures.
GovTechHuman ResourcesInformation TechnologySoftware
No H1B
Responsibilities
Perform as the subject matter expert overseeing the development and implementation of an enhanced eEnrollment system
Develop/implement policies and procedures on this enhanced system and provide training to Agency Services staff on use of the enhanced system for enrollment and eligibility functions
Liaise between Invoicing and Agency Services to provide training to OGB’s 400 covered entities on how to use the enhanced system
Monitor the implementation of this system and provide recommendations to Chief Operating Officer and Chief Executive Officer on necessary changes
Perform as subject matter expert to discover discrepancies between current LaGov reporting systems, which are currently being used by OGB’s financial partner Office of Finance and Support Services and use of OGB’s Impact billing system after enhancements
Research to find ways to link the two systems for an effective use in Annual Financial Reports
Assist in OGB’s rulemaking efforts in order to enforce new policy and procedure by working in tandem with OGB’s Compliance Officer and Office of General Counsel (OGC) with recommendations on rulemaking
Recommend changes as issues arise and confer with Executive Management, providing status updates throughout the duration of each project
Serve as liaison between OGB staff and Office of Technology Services (OTS) on any system upgrades or enhancements needed
Assist the Chief Operating Officer in the oversight of the Agency Services and Medical-Pharmacy section’s reports which reflect the detailed reviews of utilization, program performance, and vendor related discrepancies for all agencies participating in OGB’s benefit programs
During comprehensive audits of financial reports, procedures, and transactions of OGB staff, compile and analyze data gathered to create strategies to improve efficiency of operations
Identify trends in employee performance to verify adherence to OGB’s policies and procedures, and relevant laws and regulations
Formulate and implement internal audit procedures and optimal practices
Offer support and counsel to fellow team members concerning best practices
Prepare daily, weekly, and monthly status reports on high-priority issues like Eligibility Error reports, Agency Request tickets, Flexible Spending reconciliations, and Section 111 CMS compliance reporting, and create any additional reports deemed necessary
Present findings to Executive Management, along with recommendations on necessary changes
Establish performance indicators for Agency Services and Customer Service Section activities and perform in-depth monitoring of recurring issues affecting these sections
Develop ways to correct business practices that are not efficient
Present findings to Chief Operating Officer and Chief Executive Officer and recommend any necessary changes
Develop, implement and administer training on all aspects of process and procedure change
Function as the liaison between the Agency Services and Customer Service Sections and the Executive Staff on work produced by Group Benefits Analysts in those departments
Attend weekly Management meetings between Invoicing staff, Chief Operating Officer, and Chief Executive Officer and recommend changes
Collaborate with staff of agencies such as DOA Office of Statewide Reporting and Accounting Policy (OSRAP), DOA-OFSS, and DOA-OTS to develop and implement better policies and update procedures accordingly
Collect requested documents and data files in response to auditor requests
Collaborate with pertinent partners to develop and provide training and communications to educate OGB-participating agencies on eligibility and enrollment issues, changes to eligibility requirements, legislation that changes eligibility requirements and all other Human Resources needs that are required by OGB
All other duties as assigned
Qualification
Required
Six years of experience in accounting, budgeting, contracts, economics, engineering, finance, financial auditing, grants, human resources, information technology, management analysis, operational auditing, policy planning, procurement, social services, statistical analysis, tax collections, or tax enforcement
Six years of experience in any field plus three years of experience in accounting, budgeting, contracts, economics, engineering, finance, financial auditing, grants, human resources, information technology, management analysis, operational auditing, policy planning, procurement, social services, statistical analysis, tax collections, or tax enforcement
A bachelor's degree plus three years of experience in accounting, budgeting, contracts, economics, engineering, finance, financial auditing, grants, human resources, information technology, management analysis, operational auditing, policy planning, procurement, social services, statistical analysis, tax collections, or tax enforcement
An advanced degree plus two years of experience in accounting, budgeting, contracts, economics, engineering, finance, financial auditing, grants, human resources, information technology, management analysis, operational auditing, policy planning, procurement, social services, statistical analysis, tax collections, or tax enforcement
Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field
Benefits
Insurance Coverage
Parental Leave – Up to six weeks paid parental leave
Holidays and Leave – State employees receive the following paid holidays each year: New Year's Day, Martin Luther King, Jr. Day, Mardi Gras, Good Friday, Memorial Day, Independence Day, Labor Day, Veteran's Day, Thanksgiving Day and Christmas Day.
State employees earn sick and annual leave which can be accumulated and saved for future use. Your accrual rate increases as your years of service increase.
Retirement– State of Louisiana employees are eligible to participate in various retirement systems (based on the type of appointment and agency for which an employee works). These retirement systems provide retirement allowances and other benefits for state officers and employees and their beneficiaries.
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
The Carlyle Group,Warburg PincusWarburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
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