Visa · 4 hours ago
Rules Compliance Analyst - Case Investigation and Enforcement (CIE)
Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories. The Case Investigation and Enforcement role involves monitoring and enforcing Visa Rules and standards, ensuring compliance and managing relations to minimize brand and reputational risk exposure.
BankingFinanceFinancial ServicesInformation TechnologyMobile PaymentsPayments
Responsibilities
Ensuring Clients are compliant with the rules and monitoring, investigating and validating the compliance status of Clients and, where necessary, pursuing corrective and negotiated action with the Clients to bring them into compliance
Creating analysis of transaction data and various research to identify non-compliant activity or trends
Tracking and control of Compliance actions plans as submitted by Clients and ensuring they are tracked to resolution
Managing internal and external relations within the context of compliance enforcement and processes escalating where appropriate to the Rules and Compliance senior management with the intention of ensuring minimal brand and reputational risk exposure to the Visa enterprise
Providing prompt, accurate responses to questions about proactive compliance program rules
Ensuring all management information statistics and performance criteria and trends relating to Compliance processing are collated, analyzed, published and fed back to team members to help define the compliance strategy for Visa globally and regionally
Participating in the development and execution of activities and programs aimed at improving Client and/or internal satisfaction
Establishing and maintaining relationships with Clients and other entities as it relates to the responsibilities of the Rules and Compliance team, participating in activities in relation to inquiries or action plans as required
Interacting with Clients and Visa Sales Account Executives / CS Account Managers to ensure Client understanding and compliance with the Visa Rules
Execution of Rules and Compliance procedures, as developed and updated over time as the function progresses
Management of multiple compliance actions with Business Function owners at any one time and prioritizing as appropriate
Assisting in the definition and creation of yearly strategy and plans to support the relevant compliance programs
Provide Clients and staff with accurate interpretation and analysis of the Visa Rules in response to telephone or written inquiries and / or proposed Client and staff, and as a full project team member for assigned projects as required
Capable of working independently and within a global team, with flexibility to collaborate across time zones for effective communication and consistent support to teams and clients worldwide
Qualification
Required
2 or more years of work experience with a Bachelor's Degree or an Advanced Degree (e.g. Masters, MBA, JD, MD, or PhD)
Preferred
3 or more years of work experience with a Bachelor's Degree or more than 2 years of work experience with an Advanced Degree (e.g. Masters, MBA, JD, MD)
Bachelors/Degree or equivalent experience, Minimum of 3 plus years progressively responsible experience in financial services, payment card, banking, audit or compliance is required
Strong interpersonal skills and proven abilities in negotiating with and influencing customers and staff at all levels, including strong written and verbal communications skills
Excellent writing skills to convey complex topics in Plain English
Advanced planning, organizational and problem-solving skills
Strong analytical aptitude and demonstrated track record of working with large volume of data to develop business-oriented solutions as well as the ability to apply sound business analysis to limit the downstream impact of decisions
Excellent research, analytical skills and problem-solving skills
Experience working cross-culturally and in remote situations
Ability to set priorities and manage expectations, and work both as part of a team and independently
Working knowledge of data visualization tools e.g. Tableau, Power BI is a plus
Visa experience or in-depth knowledge of the payment solutions industry is highly desired
Extensive experience with Visa, a Regulatory Body, a Card Membership Organization or other Financial Industry body. Knowledge of the Visa Rules is highly desired
Fluent English speaker and writer, multi-lingual capability is a plus
Benefits
Medical
Dental
Vision
401 (k)
FSA/HSA
Life Insurance
Paid Time Off
Wellness Program
Company
Visa
Visa is a multinational financial services company that facilitates electronic payment systems throughout the world.
H1B Sponsorship
Visa has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (459)
2024 (424)
2023 (416)
2022 (515)
2021 (351)
2020 (407)
Funding
Current Stage
Public CompanyTotal Funding
unknownKey Investors
TNB Financial Services
2016-09-10Post Ipo Equity
2008-03-19IPO
Recent News
2026-02-04
Payments Dive
2026-02-04
FX News Group
2026-02-04
Company data provided by crunchbase