Salesforce · 23 hours ago
Technical Architect 8
United States
Full-time
Remote
Senior Level
$163K/yr - $255K/yr
7+ years expSalesforce is the #1 AI CRM, where humans with agents drive customer success together. As an AI and Data Technical Architect, you will be responsible for designing, validating, and operationalizing enterprise-grade data and AI architectures centered on Salesforce D360 and the Agentforce platform.
Agentic AIArtificial Intelligence (AI)Cloud ComputingCRMSaaSSales EnablementSoftware
Responsibilities
Understand Agent Interoperability - Map and integrate external agents from hyperscalers (e.g. Copilot, Gemini) into Agentforce via open standards (MCP, A2A); design how these systems collaborate
Enable Conversational & Background Agents - Use Agentforce Studio and Agent Builder to configure chat and background agents; integrate with external channels including voice via hyperscaler APIs
Drive Prompt Engineering & Lifecycle Strategy - Lead prompt design, testing, monitoring, and iteration; define agent lifecycle best practices from development through refinement
Build Hands-On Demos & Prototypes - Co-create quick prototypes (<2 weeks) with AEs demonstrating integration between Agentforce and external agents or services
Lead Pre-Sales Workshops - Facilitate whiteboarding, deep-dive sessions, and quick enablement for customers and internal teams
Advise on Data & Integration - Integrate Data Cloud (D360), CRM, MuleSoft APIs, and external agent endpoints ensuring cohesive architectures that align with compliance and governance policies
Support Early Adoption - Occasionally assist in proof-of-value engagements post-sale by tuning agents and guiding customers toward self-sufficient enablement
Own Technical Architecture Decisions - Oversee data modeling, identity resolution, real-time vs. batch patterns, data graph design, and activation strategies within D360
Own Technical Enablement - Create and manage accessible technical documentation, knowledge bases, and FAQ resources to rapidly resolve internal technical inquiries, empowering specialist teams to handle technical discussions confidently
Qualification
Required
Technical Pre-Sales/Consulting - 7+ years of hands-on experience designing and delivering data, analytics, and AI architectures in enterprise environments
Salesforce Expertise - Hands-on experience with Salesforce Agentforce and deep fluency with D360 and core Salesforce platform services
External Ecosystem Knowledge - Strong understanding of external agent ecosystems and interoperability
Proven Track Record - Experience in prompt engineering, agent lifecycle management, and hands-on prototype development
AI & ML Expertise - Experience with machine learning concepts (predictive and generative AI), plus the ability to communicate value to diverse audiences
Data Stack Knowledge - Deep expertise in modern cloud data platforms (Snowflake, Databricks, BigQuery, Redshift) and data ingestion patterns (batch, streaming, CDC)
Hands-On Development - Proficiency in programming (e.g., JavaScript, Python, SQL, R) and data frameworks like pandas or Jupyter
Excellent Communication - Strong presentation skills; adept at explaining complex ideas and guiding stakeholders toward impactful solutions
Curiosity & Continuous Learning - Passion for exploring new AI frameworks, sharing insights, and experimenting with cutting-edge technologies
Preferred
Advanced Integration - Experience integrating Salesforce with external agents via APIs and open standards (MCP, A2A)
Governance & Observability - Familiarity with prompt governance, observability, and monitoring frameworks
Cross-Platform Background - Background in cross-platform integrations (e.g., Hyperscaler SDKs to Salesforce Flows)
Multimodal Pipelines - Prior exposure to conversational voice pipelines or multimodal integrations via hyperscaler services
Advanced AI/ML Frameworks - Exposure to frameworks (TensorFlow, PyTorch), MLOps practices, and cloud AI platforms like Google Vertex AI or AWS Sagemaker
Education - BS in Computer Science, Engineering, Data Science, or equivalent technical field
Benefits
Time off programs
Medical
Dental
Vision
Mental health support
Paid parental leave
Life and disability insurance
401(k)
Employee stock purchasing program
Company
Salesforce
Salesforce is a cloud-based software company that provides customer relationship management software and applications.
10001+ employees
H1B Sponsorship
Salesforce has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1883)
2024 (2296)
2023 (1850)
2022 (2849)
2021 (2124)
2020 (1960)
Funding
Current Stage
Public CompanyTotal Funding
$65.38MKey Investors
Starboard ValueEmergence CapitalHalsey Minor
2022-10-18Post Ipo Equity
2004-06-23IPO
2003-01-01Series Unknown· $1M
Leadership Team
Arundhati Bhattacharya
Chairman & Ceo Salesforce India
Kendall Collins
CEO, GovCloud - Salesforce
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