CPS Energy · 1 day ago
Civic Partnership Manager
San Antonio, TX
Full-time
Onsite
Mid, Senior LevelCPS Energy is a company committed to enhancing the lives of the communities they serve. The Civic Partnerships Manager is responsible for managing strategic relationships with civic partners to leverage CPS Energy assets in support of their operations and ensuring alignment between business needs and IT services.
EnergyLogisticsRenewable Energy
Responsibilities
Collaborate and build trusted relationships with external partners and internal stakeholders, to include senior and executive management
Serves as the strategic interface with assigned civic partners facilitating business technology strategy development, solution discovery, service management, relationship and risk management
Ensure development of a clear understanding of business needs and desired outcomes, acting as a trusted advisor, and ensuring cost-effective delivery of IT services to meet those needs
Seeks and develops opportunities and strategies to internally market business solutions, to include development and implementation of solution roadmaps
Plans, creates and conducts presentations to staff and partners on technological trends and developments
Act as the key point of contact for service engagement and escalation management for external civic partnerships
Facilitate partnership review meetings that present data and trends; to include, service requests, project status, and other relevant performance indicators
Articulate how strategic, emerging, and operational technologies can help civic partners be more successful through user of CPS Energy asset sharing programs and service offerings
Track and report on relevant key performance indicators and service level achievement in accordance with defined contractual obligations
Monitor expenditures and resources utilization, analyze resource issues and problems and develop alternative resourcing approaches
Develop and manage area budgets and forecasts with metrics to effectively track and manage performance, to include chargeback models, ROI analysis and Profit/Loss management
Participate in the development of operating and capital budgets; conduct strategic, risk and/or contingency planning analyses and prepare budget forecasts for ongoing support and renewal and for major projects
Contribute to the content and details of agreements, and how the resulting resources are to be allocated in order to deliver more effective services to the civic partners
Works collaboratively with service managers to develop clear and concise communications with respects to incidents, problems, and change management as needed
Supports external communication of change management activities when partners are impacted
Promotes knowledge of IT process, roles, and procedures to ensure the best possible outcome; maintains regular communications with teams to discuss issues, policies and practices
Identifies and mitigates potential problems and conflicts with IT delivery
Ensures IT solutions support the short-term and long-term business goals/strategy of external partners while aligning with internal IT strategic objectives
Remain aware of changing technology trends, regulations and laws which might impact the organization and the business
Other duties as assigned
Qualification
Required
Experience in information technology industry
Experience as a business analyst, project manager, or similar customer support role
Skilled in resource & budget management, strategic planning and relationship management
Experience with information technology cost models
Successful experience implementing and managing ITIL, ITSM, DevOps, SAFe Agile, Continuous Integration, IT Portfolio Management, and/or other similar frameworks
Excellent facilitation, collaboration, communication and presentations skills
Bachelor's degree or equivalent work experience
Preferred
Master's degree in Computer Science or Information Technology or comparable fields
Company
CPS Energy
CPS Energy is the nation’s largest municipally owned natural gas and electric company, providing safe.
Founded in 1860
1001-5000 employees
H1B Sponsorship
CPS Energy has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (1)
2023 (1)
2020 (4)
Funding
Current Stage
Late StageLeadership Team
Rudy Garza
President & CEO
Recent News
2026-02-03
2026-01-23
2025-12-15
Company data provided by crunchbase