Walters Hospitality · 9 hours ago
Regional Vice President - Operations
Walters Hospitality is a premier wedding and event venue company with a growing portfolio of more than 40 uniquely stunning locations. They are looking for a dynamic and experienced Regional Vice President to lead regional operations and drive growth, performance, and consistency across their venues in the Texas Hill Country.
Event ManagementEventsWedding
Responsibilities
Oversee day-to-day operations (directly accountable for venue operations, planning and culinary operations) of approximately ten venues in the region
Ensure operational excellence, consistency, and adherence to brand standards across all locations
Conduct regular site visits and audits to assess venue performance and guest experience
Recruit, train, and mentor leaders and other key staff at each venue
Foster a culture of accountability, collaboration, and high performance
Provide leadership and guidance to resolve complex operational issues
Develop and manage regional budgets, forecasts, and P&L performance
Analyze financial reports and implement strategies to improve profitability
Monitor KPIs including revenue, cost control, bookings, customer satisfaction, and labor efficiency
Partner various (sales, planning, operations and kitchen) teams to drive bookings and revenue growth
Ensure consistent execution of pricing strategies, promotional campaigns, and brand positioning
Support local marketing initiatives and community engagement
Champion a client-first culture and ensure venues deliver exceptional experiences
Handle escalated client issues or major event challenges as needed
Implement feedback loops and continuous improvement practices
Identify opportunities for operational improvements, cost savings, and revenue growth
Support expansion efforts including opening new venues or entering new markets
Contribute to long-term strategic planning and company-wide initiatives
Qualification
Required
Bachelor's degree or equivalent experience
7+ years operations leadership experience
3+ years multi-site operations experience
Ability to maintain a positive attitude
Excellent communication skills
Ability to retain large amounts of product knowledge
Significant working knowledge and comfort working with CRM systems
Competency with Google Docs and Sheets
Ability to work most Weekends/ Nights and Holidays
Preferred
TABC & Serv Safe Certified