Guidewire Software · 15 hours ago
Associate Certification Program Systems Analyst
United States
Full-time
Remote
New Grad, Entry Level
$72K/yr - $108K/yrGuidewire Software is dedicated to transforming the insurance industry through innovation and trusted solutions. As an Associate Certification Program Systems Analyst, you will support the integrity and efficiency of high-stakes certification programs, ensuring exam fairness and security while collaborating with various stakeholders.
Enterprise SoftwareInsurTechSoftware
Responsibilities
Configure, publish, and maintain proctored exams, ensuring accuracy and adherence to security protocols
Manage exam lifecycles, including versioning, refresh cycles, and form retirement, while maintaining detailed documentation and audit trails
Produce and validate operational and performance reports, handling sensitive data with discretion
Review and process proctoring incidents, support escalations, and ensure exam integrity through standardized protocols
Support technical administration of exam delivery systems, proctoring platforms, and LMS integrations, including API-based workflows and access controls
Provide tiered technical support, troubleshoot issues, and communicate solutions to both technical and non-technical stakeholders
Contribute to exam content development, psychometric analysis, and AI-assisted exam innovation under established governance
Qualification
Required
Demonstrated ability to embrace AI and apply it to your current role as well as data-driven insights to drive innovation, productivity, and continuous improvement
Bachelor's degree or equivalent experience in Information Systems, Computer Science, Data Analytics, Educational Technology, Psychology, or a related field
Strong problem-solving, analytical, and troubleshooting skills
Experience with office productivity suites (Google Workspace or Microsoft Office 365)
Familiarity with email, collaboration, and communication tools
Working knowledge of web technologies (browsers, basic HTML/CSS, networking concepts)
Comfort with technical systems, structured data, reporting tools, and ticketing/help desk systems
Excellent written and verbal communication skills
Ability to manage tasks, prioritize issues, and handle sensitive information with professionalism
Preferred
Exposure to LMS platforms, assessment tools, or proctoring systems
Experience with project management tools (e.g., Monday.com, JIRA)
Basic understanding of APIs, integrations, or SSO concepts
Familiarity with advanced reporting tools (Excel, SQL, dashboards, BI platforms)
Coursework or experience in AI, machine learning, or prompt engineering
Interest in psychometrics, standardized assessment, or certification programs
Benefits
Flexible work environment
Health and Wellness benefits
Paid time off programs including volunteer time off
Market-competitive pay and incentive programs
Continual development and internal career growth opportunities
Health, dental, and vision insurance
Paid time off
Company sponsored retirement plan
Annual company bonus plan
Commissions
Long term incentive awards
Company
Guidewire Software
Guidewire Software provides core back-end systems software to the global property, casual and worker's compensation insurance industry.
Founded in 2001
1001-5000 employees
H1B Sponsorship
Guidewire Software has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (79)
2024 (80)
2023 (85)
2022 (117)
2021 (108)
2020 (148)
Funding
Current Stage
Public CompanyTotal Funding
$624.75M2024-10-15Post Ipo Debt· $600M
2012-01-25IPO
2008-03-28Series C· $0.75M
Leadership Team
Mike Rosenbaum
CEO
Shaji Sethu
Senior Vice President and General Manager APAC
Recent News
2026-02-03
Company data provided by crunchbase