Rakuten International · 6 days ago
Workday Manager, People Reporting & Analytics
United States
Full-time
Remote
Mid, Senior Level
$83K/yr - $143K/yr
1+ years expRakuten International is a division of Rakuten Group, Inc., a Japanese global technology leader in services that empower individuals, communities, businesses and society. In this role, you will manage a portion of the People Reporting & Analytics team while also contributing to hands-on delivery, consulting with customers to understand their business needs and translating them into reporting solutions.
E-CommerceInternetSoftwareVirtual Reality
Responsibilities
Lead a small team of analysts/consultants/developers (1–3), providing guidance, feedback, and career development
Consult with HR functional teams and HR Business Partners/Generalists to understand needs, assess ROI and prioritize work
Utilize and enhance team standards to ensure a consistent reporting environment and customer experience
Play a lead role in the establishment of global definitions and practices
Support the rollout of a third-party people analytics platform by overseeing requirements creation, data mapping, UAT, validation, and end-user enablement and training
Expand reporting of team KPIs (project and ticket load, adoption, self-service enablement), driving continuous improvement
Translate stakeholder questions into clear requirements; consult with customers to connect insights to decisions and actions
Monitor data quality and reconcile across sources; proactively identify enhancements to improve accuracy, performance, and user experience
Leverage Workday capabilities (Report Writer, prompts/filters, calculated fields, matrix/advanced reports, scheduling, security) to deliver scalable outputs
Partner with peers in HRIS and IT to ensure governance, security, and continuous improvement of reporting solutions
Qualification
Required
Bachelor's degree or equivalent education/experience
Prior experience mentoring, coaching, or informally leading peers
Understanding of HR functions and processes; ability to connect data to business decisions
Ability to manage work from inception to adoption; strong program/change management skills
Demonstrated advanced experience creating Workday reports, calculated fields, dashboards and security considerations
Experience designing/using Workday Prism data sources, Discovery Boards, and Worksheets
Experience with multiple Workday HCM modules (i.e. Core, Time/absence, Learning, Payroll, Recruiting)
Strong Excel skills for use with data review and testing
Comfortable navigating Workday security domains and following data governance practices; exercises excellent judgment with sensitive data
Proactive mindset with a focus on automation, self-service enablement, and continuous improvement
Clear, concise communication skills; able to explain technical solutions in business-friendly terms
Excellent problem-solving and systems thinking; curiosity to ask 'why' and iterate on solutions
High attention to detail, accuracy, and follow-through; adaptable to changing priorities
Collaborative working style and strong relationship-building skills across global teams
Preferred
1+ years of people management experience preferred (or equivalent team lead experience with readiness to step into people leadership)
Hands-on experience implementing or managing a third-party people analytics platform (e.g., Visier, ChartHop, Crunchr, One Model, or others) preferred
Benefits
Discretionary bonus
Health
Vision
Dental insurance
401k matching
PTO
Volunteer Time Off (VTO)
Other employee benefits as the company implements
Company
Rakuten International
In Japanese, Rakuten stands for “optimism.” It means we are hopeful for the future and believe we can make tomorrow better by what we do today.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Bjorn Laukli
CTO, Rakuten.com
Mario Pinho CPA, CA
CFO
Company data provided by crunchbase