Raptor Technologies · 22 hours ago
Installation Technician
United States
Full-time
Remote
Entry Level
1+ years expRaptor Technologies is a company dedicated to enhancing school safety through integrated software solutions. The Installation Technician role involves traveling to customer sites to install and configure Bluetooth beacon and gateway solutions, ensuring high-quality deployments and providing technical support.
SecuritySoftware
Responsibilities
Travel 100% of the time to customer locations across assigned regions (air and/or road travel required)
Install indoor Bluetooth beacons using 3M adhesive and follow precise placement specifications to ensure optimal performance
Use an iPad or mobile device to plan installation layouts, register beacons and gateways, and complete digital workflows/documentation
Install outdoor beacons and related hardware, including mounting equipment in varying environmental conditions
Safely work on ladders and handle installation tools, ensuring compliance with safety procedures and site requirements
Troubleshoot basic hardware issues and verify beacon and gateway functionality after installation
Communicate effectively with customers, onsite contacts, and internal teams regarding project progress and any issues encountered
On Non-Travel days, the employee is expected to work on beacon placement and planning remotely. This entails mapping the beacon placement, labeling beacons and updating map links and beacon counts in the project plan
Qualification
Required
Ability and willingness to travel 100%, including occasional short-notice trips
Comfortable using technology such as iPads, mobile apps, and digital documentation tools
Ability to lift up to 30 lbs, climb ladders, and perform physical tasks in various building or outdoor conditions
Strong attention to detail, time management, and problem-solving skills
Professional communication and customer service abilities
1+ years of software, hardware, and networking troubleshooting experience
1+ years of experience in a customer-centric role
Ability to follow detailed written installation instructions or diagrams
Ability to work independently with minimal supervision
Preferred
Experience with hardware installation, field service work, low-voltage wiring, or similar hands-on technical roles
Experience with IoT devices or systems design
Experience working in highly regulated environments (e.g., schools, healthcare, government)
Benefits
Remote-first philosophy
Flexible paid time off
Paid parental leave
11 Paid holidays per year
Workplace flexibility
Affordable health coverage (medical, dental, vision), paid 100% for employee only medical
401(k) employer contribution to help you plan for the future
Company paid life insurance, STD, and LTD
Pet insurance
Company
Raptor Technologies
Raptor Technologies is a developer of visitor management systems used to provide possible protection for every child in school.
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
unknownKey Investors
JMI Equity
2025-11-28Private Equity
2025-11-28Acquired
2018-11-19Private Equity
Leadership Team
Gray Hall
Chief Executive Officer
Recent News
2025-11-28
Company data provided by crunchbase