Merchants Capital · 19 hours ago
Insurance Analyst - Healthcare
Bloomington, MN
Full-time
Onsite
Mid Level
$71K/yr - $83K/yrMerchants Capital is a leader in financing for multifamily housing nationwide, recognized for its commitment to putting people first. The Insurance Analyst - Healthcare will manage compliance reviews for the healthcare loan portfolio, ensuring accuracy and compliance while providing excellent customer satisfaction. This role involves extensive interaction with clients and requires a detail-oriented individual who can manage multiple tasks effectively.
Customer ServiceFinanceFinancial Services
Responsibilities
This position will work with private label clients and third-party vendors to ensure insurance is in compliance prior to closing
Review loan documents to determine loan-specific insurance requirements. This includes, but is not limited to, appraisal, engineering, seismic, and environmental reports
Point of contact on insurance questions, coverage requirements and investor guidelines
Conduct due diligence of loan documents to ensure proper loan setup and servicing of the loan using our servicing system, SS&C PLM. This includes, but is not limited to, ACORD and/or policy review, annual premium documentation (including finance plans) and any corresponding insurance waiver risk analysis
Identify potential risk for the company and the investor and promptly notify the appropriate parties following identification of any coverage issue, deficiency, or lapse in coverage
Engage in proactive communication with clients, borrowers, operators, management companies and/or insurance agents/brokers to obtain clarification on insurance coverage limits, policy structure, and/or deductibles. Remediate any non-compliant insurance
Respond timely to inquiries from internal and external customers, ensuring that the proper notification, escalation, communication, and coordination occurs with management related to the performance of job duties, as needed
Monitor reports and deadlines to ensure work is completed in advance of set timelines, proactively communicating portfolio status with manager as needed
Train and develop junior level team members
Qualification
Required
Bachelor's degree, preferably in the business or finance areas; or insurance-related industry designations with direct experience and demonstrated ability to perform the required tasks
Clear knowledge of Commercial Insurance Coverage – Property, (including Flood, Wind, Earthquake and Terrorism), General Liability (including Workers Comp and Auto), Professional Liability and Umbrella/Excess Liability Insurance
Requires problem solving skills as well as the initiative to troubleshoot and find resolutions
Requires excellent communication skills, written and oral, through all levels of the organization
Must demonstrate the ability to identify, interpret and apply applicable guidelines in managing assigned processes
Ability to educate others with the ability to translate insurance concepts into clear actionable information/instruction
Ability to learn quickly and demonstrated ability to work independently in fast-paced environment
Must demonstrate the ability to successfully schedule own workload to most efficiently meet multiple deadlines and manage assigned portfolio, prioritizing according to risk and urgency
Flexibility and ability to work under pressure with tight deadlines and constant interruptions
Must possess strong organization and communication skills with a focus on accuracy and attention to detail
Ability to work well as part of a team while also capable of self-motivation and strong individual performance
Providing premier customer service to investors, borrowers, agents and co-workers
Ability to maintain a positive attitude in all situations
Requires high level of computer proficiency in Microsoft Office, specifically regarding Outlook, Word and Excel
Preferred
Familiarity with LEAN/HUD 232, escrow requirements and finance agreements preferred
Benefits
401(k) employer contributions
Employee stock ownership plan (ESOP)
Medical, dental and vision insurance
Various types of leaves of absence, including paid time off, paid holidays, paid leave as provided under state and local paid leave laws, and short-term and long-term disability
Health savings accounts (HSAs)
Flexible spending accounts (FSAs)
Dependent care and commuter reimbursement accounts
Employee and dependent life insurance and supplemental life and AD&D insurance
Telehealth
Optional ancillary insurance policies
Education assistance
Employee assistance program
Company
Merchants Capital
Merchants Capital is a financial services company.
Founded in 1990
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
$59MKey Investors
Merchants BankTWG DevelopmentFannie Mae,Merchants Bank
2025-09-04Undisclosed· $9.5M
2025-09-04Debt Financing· $8M
2019-11-05Debt Financing· $25.5M
Leadership Team
B
Brian J. Sullivan
EVP, Chief Operating Officer
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