Stockman of Montana · 6 hours ago
OFFICE MANAGER-STOCKMAN INSURANCE
Belgrade, MT
Full-time
Onsite
Mid, Senior Level
3+ years expStockman of Montana is seeking an Office Manager in Belgrade. This role involves managing office operations and serving as a commercial lines account manager, requiring strong leadership and communication skills to enhance customer satisfaction and staff development.
AgricultureBankingFinancial ServicesInsuranceReal Estate
Responsibilities
Responsible for personnel administration, ensuring that Agency practices, procedures, and workflows are adhered to by all staff in the Belgrade office
Coordinate the implementation of policy decisions from Director of Operations and Executive Leadership Team
Implement policies and procedures as established by the Board of Directors of Stockman Insurance
Responsible for overall personnel administration, ensuring that practices and procedures are complimentary to the maintenance of employee morale, efficiency and development
Representative in community activities and organizations as appropriate
Resource person for both Stockman Bank and Stockman Wealth Management
Promote the improvement of Stockman Insurance through quality customer service, promotion of products, professionalism in conduct and diligent work ethic
Effectively handle customer questions and problems
Manage a diverse book of commercial clients
Customer relationship management: Handle renewals, endorsements, certificate of insurance, audits, and policy changes with accuracy and care
Serve as the trusted point of contact for Stockman clients, building long term relationships through responsiveness and professionalism
Assess clients’ insurance needs coordinate with appropriate staff in recommending suitable coverage options
Assist appropriate staff in quoting new business using on-line or manual rating manuals
Work closely with assigned staff and company underwriters in preparing proposals, negotiating terms, and binding coverages
Maintain up to date records in our agency management system
Qualification
Required
3+ years experience in leadership or management
Strong commercial lines insurance background
Active Montana Property & Casualty license
Strong working knowledge of commercial insurance products and markets
Excellent written and verbal communication skillset
High Attention to detail and strong organizational habits
A team mindset and positive community focused attitude
Ability to travel - approximately 25% travel required
Company
Stockman of Montana
Founded in Miles City in 1953 by William Nefsy, Stockman is a Montana-born company committed to enriching the lives of Montanans and helping our communities succeed.
501-1000 employees
Funding
Current Stage
Late StageRecent News
bigskybusinessjournal.com
2025-01-23
Big Sky Business Journal
2024-04-19
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