Data Center Technician , DCC Communities jobs in United States
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Amazon Web Services (AWS) · 19 hours ago

Data Center Technician , DCC Communities

positionBerwick, PA
timeFull-time
remoteOnsite
seniorityEntry Level
money$51K/yr - $113K/yr
date1+ years exp

Amazon Web Services (AWS) is seeking Data Center Technicians to support their customers in multiple locations. This role involves ensuring overall availability and reliability of data center operations, participating in incident response, and collaborating with various teams to maintain high service levels.

Agentic AIConsultingDevOpsInformation TechnologySoftwareWeb Development
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Responsibilities

Performing server rack installations, hardware break-fix on various components, troubleshooting network issues, and responding to operational incidents that impact service availability, escalating to senior technicians and management as needed/required
Serving as a primary contact point for both internal and external stakeholders, including engineers, software developers, vendors, and contractors
Performing on-call duties and participating in scheduled maintenance and change management activities
Contributing to documentation and process improvement initiatives based on your analysis of operational issues
Helping to train and onboard new team members

Qualification

Computer/server hardware troubleshootingData Center experienceNetwork design understandingTicketing system managementWork prioritizationEffective communicationOrganizational skillsTeam collaboration

Required

High school or equivalent diploma
Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
1+ years of computer/server hardware troubleshooting or related IT experience
Regularly lift and/or move up to 40 pounds; and participate in group lifts for 41+ pounds
Ability to work in an environment that operates 24/7 with an ability to participate in primary responder rotation and provide after-hours support as needed
Working in cramped and/or elevated and/or noisy environments
Bending, lifting, stretching, reaching, standing and walking for up to 8+ hours a day
Ascending and descending ladders, stairs, and gangways safely and without limitation

Preferred

Experience managing work and priorities through a ticketing system
Experience working in a Data Center environment
An Associate's degree, technical certification, or equivalent professional or military experience in a relevant field (e.g., computer science, networking engineering, etc.)
Understanding of network design, protocols and layer 1/2 troubleshooting

Benefits

Equity
Sign-on payments
Full range of medical, financial, and/or other benefits

Company

Amazon Web Services (AWS)

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Launched in 2006, Amazon Web Services (AWS) began exposing key infrastructure services to businesses in the form of web services -- now widely known as cloud computing.
dateFounded in 2002
location
Seattle, Washington, USA
people-size10001+ employees
web-link
http://aws.amazon.com

Funding

Current Stage
Late Stage
Total Funding
unknown
Key Investors
BIRD Foundation
2025-01-22Grant

Leadership Team

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Matt Garman
Chief Executive Officer
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Anand Desikan
CTO, CXO Advisor, and Enterprise Technologist
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