Apetan Consulting LLC · 1 day ago
Remedy Developer
United States
Contract
Remote
Mid Level
4+ years expApetan Consulting LLC is seeking an experienced Remedy Developer to join their team on a contract basis. The role involves designing, developing, and implementing Remedy applications while collaborating with cross-functional teams to meet business needs.
Information Technology
Responsibilities
Design, develop, and implement Remedy applications. For this environment, it will be working within a contact center environment where Remedy has been utilized and heavily customized
Collaborate with business stakeholders and IT teams to gather and document requirements for new features and enhancements
Customize Remedy applications using scripting, workflows, and UI policies to meet specific business needs
Develop integrations between Remedy and other systems using REST/SOAP APIs, scripts, and middleware
Perform unit testing and support user acceptance testing (UAT) to ensure solutions meet the quality standards
Create and maintain technical documentation for Remedy solutions, including design specs, workflows, and data models
Provide technical support and troubleshoot issues within the Remedy platform
Stay current with Remedy updates, new features, and best practices
Qualification
Required
Proficient in writing PL SQL functions, stored procedures, and performance tuning
Experience working with Linux
Comfortable writing shell scripts
Experienced in Python scripting
Experience with Oracle database
Proven experience as a Remedy Developer (4+ years) with hands-on experience
Strong knowledge of Remedy development including Business Rules, Script Includes, Client Scripts, UI Actions, Scheduled Jobs, Import Sets, Transform Maps, and Web Services
Experience with Remedy integrations using REST, SOAP, and other relevant methods
Proficient in JavaScript, HTML, CSS, and other web technologies related to Remedy development
Familiarity with Remedy upgrade process and the ability to handle post-upgrade issues
Basic knowledge of database management and SQL for data queries
Strong problem-solving skills and the ability to work independently or in a team environment
Excellent communication and documentation skills
Preferred
Experience upgrading Remedy 20.x to Helix on-prem
Experience with Agile/Scrum methodologies
AWS Experience
Helix Experience, not currently in this environment
Company
Apetan Consulting LLC
We are a prominent executive search & selection company, providing a wide range of recruitment solutions for various requirements.
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase