Quadient · 15 hours ago
J202512043 Field Service Technician 1
San Diego, CA
Full-time
Onsite
New Grad, Entry Level
$19/hr - $28/hr
0+ years expQuadient supports businesses in their digital transformation and growth journey by providing reliable and sustainable automation processes. In this customer-facing role, you will travel to client sites to perform skilled service, maintenance, and installation of smart postage/mailing equipment while strengthening customer relationships through exceptional support.
Business Process Automation (BPA)Enterprise SoftwareFinancial ServicesInformation TechnologyInsuranceLogistics
Responsibilities
Install, service, and upgrade equipment at customer sites, including hardware and software configuration
Diagnose technical issues, perform troubleshooting, and execute timely repairs to ensure optimal equipment performance
Provide customer training, guidance, and clear communication throughout maintenance, downtime, or repair situations
Maintain tools, equipment, and inventory of replacement parts to ensure preparedness for service calls
Document and escalate technical issues as needed while identifying opportunities for additional products or services
Collaborate with customers to understand their needs and recommend effective technical solutions
Qualification
Required
High school diploma/GED or equivalent experience, with 0–2 years in electrical or mechanical installation, troubleshooting, or repair
Strong customer service skills with the ability to communicate clearly with customers, sales teams, and technical partners
Proven ability to diagnose issues, solve problems independently, and follow through with attention to detail
Highly organized, able to multitask, and adaptable to changing priorities in the field
Willing to travel frequently (up to 80%); must hold a valid driver's license with a clean driving record
Able to lift or move up to 55 lbs with or without accommodation
Benefits
Flexible Work: Embrace a hybrid work model blending office and remote setup for a balanced lifestyle.
Endless Learning: Access global opportunities for growth through our 24/7 online learning platform.
Inclusive Community: Join our Empowered Communities and engage in our Philanthropy program.
Comprehensive Rewards: Enjoy competitive Total Rewards covering wellness, work/life balance, and more, including a generous referral scheme.
Caring for Wellbeing: Access our complimentary employee assistance program for mental health support.
Company
Quadient
Quadient provides mailing equipment, business process automation, and customer experience management services.
5001-10000 employees
Funding
Current Stage
Public CompanyTotal Funding
$530.67MKey Investors
MetLife Investment Management (MIM)Bank of AmericaEuropean Bank for Reconstruction and Development
2025-01-22Post Ipo Debt· $150M
2024-12-20Post Ipo Debt· $50M
2024-10-30Post Ipo Debt· $27.15M
Leadership Team
Geoffrey Godet
Chief Executive Officer
Nicole Dwyer
SVP Global Customer Success
Recent News
GlobeNewswire
2026-01-20
2026-01-16
Company data provided by crunchbase