EXL · 1 day ago
Coordinator
United States
Part-time
Remote
New Grad, Entry Level
$13/hr - $15/hrEXL is a leading provider in residential and commercial insurance survey services. They are looking for motivated individuals to schedule appraisal appointments and assist homeowners with their self-survey product, ensuring an excellent customer experience.
AnalyticsBankingOutsourcing
Hiring Manager
Luisa Rincón Escobar
Responsibilities
Responsible for contacting Policyholders via phone, SMS and email to explain the reason for the required insurance appraisal, building policyholder trust and alleviating any concerns
Responsible for providing a “concierge” service to Homeowners on our ASSIST products, aiding them with installing our photo-capture app onto their mobile phone, and supporting any technical questions they may have
Responsible for keeping work order statuses up to date in the system
Responsible for prioritizing work, meeting deadlines and achieving productivity goals
Responsible for keeping management posted on any unusual situations, instructions, etc
Qualification
Required
Excellent communication and customer service skills, technological proficiency, and the drive to exceed client expectations
Demonstrates high emotional intelligence through good listening and problem-solving skills
Ability to organize and prioritize work, meet deadlines, multi-task and handle numerous assignments simultaneously
Ability to solve problems/technical difficulties with a variety of variables
Ability to effectively respond to questions from managers, underwriters, agents, and policyholders
Strong analytical skills and resourcefulness
Excellent written and oral communications
Ability to manage multiple projects at once and handle time sensitive urgencies
Benefits
Competitive pay and benefits, including paid sick leave
Superb training program
Work from home
Flexible Work Hours
Career advancement opportunities
Tuition Reimbursement Program
Excellent culture and team
Company
EXL
EXL is a provider of Transformation and Outsourcing services to Global 1000 companies in multiple industries
Founded in 1999
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$150MKey Investors
The Orogen GroupFTV Capital
2018-10-02Post Ipo Debt· $150M
2006-10-20IPO
2004-12-01Series Unknown
Leadership Team
Rohit Kapoor
Chairman & Chief Executive Officer
Brad Burdick
SVP, Insurance Domain Platforms
Recent News
GlobeNewswire
2026-01-13
MarketScreener
2025-12-24
SalesTech Star
2025-12-24
Company data provided by crunchbase