Akraya, Inc. · 1 day ago
Technical Support Engineer - Integrations: 26-00336
Santa Clara, CA
Contract
Onsite
New Grad, Entry Level
$40/hr - $45/hrAkraya, Inc. is an award-winning IT staffing firm recognized for its commitment to excellence. The company is seeking a Technical Support Engineer to empower users by resolving complex system issues and collaborating with engineers for bug resolution across various technical domains.
ConsultingHuman ResourcesInformation TechnologyStaffing Agency
Responsibilities
Serve as a primary customer support contact, ensuring successful issue resolution and customer satisfaction
Understand and troubleshoot the platform, cloud technologies, and integrate systems to solve complex technical challenges
Analyze technical cases, identify underlying issues, and collaborate with engineering teams for resolution
Acquire comprehensive knowledge of the platform and its core functionalities
Work towards isolating and fixing bugs in applications, software, and integrated systems through data analysis and troubleshooting practices
Qualification
Required
Email Troubleshooting (Expert)
JavaScript (Advanced)
Networking (Advanced)
Web Services (Advanced)
System Integration (Proficient)
Proficiency in Web Services (SOAP, REST) and networking fundamentals
Understanding of Email Troubleshooting (e.g. Office 365, Exchange)
Working knowledge on Network troubleshooting (e.g. Ping, Telnet)
Hands on experience in any bi-directional, integration between two systems
Some experience with Scripting languages: JavaScript, Python, Perl, Unix Shell, Windows Shell
Company
Akraya, Inc.
Akraya is your trusted partner for Digital Transformation.
Founded in 2001
201-500 employees
H1B Sponsorship
Akraya, Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (18)
2024 (7)
2023 (5)
2022 (12)
2021 (10)
2020 (13)
Funding
Current Stage
Growth StageLeadership Team
Amar Panchal
Founder
Recent News
Company data provided by crunchbase