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UMass Memorial Health · 5 hours ago

Senior Director - Women’s, Children, & Newborn Services

Worcester, MA

Full-time

Onsite

Director/Executive

$149K/yr - $269K/yr

8+ years exp

UMass Memorial Health is a leading health system in Central Massachusetts focused on exceptional patient care and academic excellence. The Senior Director of Women’s, Children, and Newborn Services is responsible for overseeing inpatient care in these areas, establishing operational goals, and ensuring quality service delivery.

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Responsibilities

Oversees and supervises all aspects of Inpatient Women’s, Children, and Newborn Services offered at the Medical Center

Identifies community needs/trends, and works with medical center leadership to develop programs and services to meet identified needs

Investigates service expansion, recommends new programs, and oversees implementation as opportunities present themselves

Assures the delivery of quality care and services for our clients

Provide executive nursing leadership and support to the departments of Neonatology, and Pediatrics/Obstetrics

Develops and maintains good working relationships with community agencies, groups and professional affiliations

Oversight of the outreach education provided to our affiliates and referring hospitals

Consults with medical, nursing, administrative staff, referring hospitals, and community agencies as appropriate

Serves as a resource to affiliate hospitals for program needed and provides consultative services

Identifies objectives and sets performance goals upon which to evaluate performance of the divisional leadership and staff to True North goals

Integrates LEAN principles into all processes to enhance staff satisfaction and improve the clinical outcomes for patients in a fiscally prudent manner

Promotes integration of clinical guidelines, performance improvement initiatives and patient satisfaction efforts into all programs

Directs and supervises assigned personnel including performance evaluations, scheduling, orientation, and training

Makes recommendations on employee hires, transfers, promotions, salary changes, discipline, terminations, and similar actions

Resolves grievances and other personnel problems within position responsibilities

Develops and recommends the budgets for the areas managed

Manages activities to assure financial goals are met

Coordinates the assignment of tasks and helps resolve technical and operational problems

Evaluates the impact of solutions to ensure goals are achieved

Provides effective direction, guidance, and leadership over the staff for effective teamwork and motivation; and fosters the effective integration of efforts with system-wide initiatives

Encourages and supports diverse views and approaches, demonstrates Standards of Respect, and contributes to creating and maintaining an environment of professionalism, respect, tolerance, civility and acceptance toward all employees, patients, and visitors

Integrates diversity into departmental objectives, such as hiring, promotions, training, vendor selections, etc

Participates in performance improvement initiatives and demonstrates the use of quality improvement in daily operations

Ensures compliance with regulatory agencies such as Joint Commission, DPH (Department of Public Health), etc

Develops and maintains procedures necessary to meet regulatory requirements

Ensures that department complies with hospital established policies, quality assurance programs, safety, and infection control policies and procedures

Ensures adequate equipment and supplies for department

Develops and maintains established departmental policies, procedures, and objectives

Ensures compliance to all health and safety regulations and requirements

Maintains, regular, reliable, and predictable attendance

Performs similar or related duties as required or directed. All responsibilities are essential job functions

Qualification

Master's degree in NursingLicensed to practice NursingNursing Leadership experienceHealthcare management experienceAnalytical skillsComputer proficiencyInterpersonal skillsCommunication skills

Required

Master's degree in Nursing or related discipline

Licensed to practice Nursing in the State of Massachusetts

Minimum of 8 years' experience in a healthcare environment and progressive management experience

Minimum of 5 years of Nursing Leadership experience within a hospital setting

Broad and thorough knowledge of the discipline of Nursing

Strong analytical skills required to perform various data analysis techniques, review statistical and budgetary information and synthesize information appropriately. Knowledge of healthcare accounting techniques, cost/benefit comparisons, analysis of budget variances and staffing resources

Must possess excellent interpersonal and communication skills to provide effective participative leadership and to interact with patients, families, physicians, and other visitors and staff

Working knowledge of computers, including spreadsheet and word processing software

Preferred

Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements