Uber · 5 hours ago
Strategic Operations Lead, Global Membership
San Francisco, CA
Full-time
Onsite
Senior Level
$146K/yr - $180K/yr
5+ years expUber is seeking a Strategic Operations Lead to join their Global Membership team. This pivotal role involves leading high-priority workstreams to enhance the Membership program's long-term health and financial sustainability while influencing global stakeholders to ensure a seamless member experience.
LogisticsMobile AppsRide SharingSoftwareTransportation
Responsibilities
Develop and refine the commercial strategy for Membership, focusing on initiatives that improve financial sustainability and program margins
Partner with regional and business-line leaders to align on investment frameworks and merchant-integrated value strategies
Identify opportunities to optimize the membership 'unit economic' profile through innovative commercial levers and partnership models
Lead the end-to-end planning and execution of large-scale, global program cycles, ensuring consistency in member experience across all markets
Create standardized playbooks and governance models that allow for the seamless scaling of global initiatives
Act as the central point of contact for cross-functional teams to ensure operational readiness for major program milestones
Analyze global program performance to identify drivers of member engagement and financial health
Establish KPIs and measurement frameworks to evaluate the effectiveness of global commercial efforts and member-facing value propositions
Translate complex data into actionable insights for executive leadership to inform the future roadmap of the program
Qualification
Required
5+ years of experience in strategic operations, management consulting, tech-strategy, or a related commercial role
Experience managing complex, multi-stakeholder projects
Strong analytical foundation with the ability to use data to build business cases and track performance
Excellent communication skills with a track record of influencing senior leadership and cross-functional partners
Preferred
Adaptability: A 'generalist' mindset with the ability to pivot between different strategic pillars as the business evolves
Commercial Expertise: Experience with P&L management, monetization strategy, or merchant-side commercial operations
Operational Rigor: Proven ability to build processes from scratch and manage the 'machinery' of a global program
Marketplace Experience: Familiarity with high-growth marketplace dynamics (Rides, Delivery, or Subscription services)
Benefits
Participate in Uber's bonus program
May be offered an equity award & other types of comp
Eligible to participate in a 401(k) plan
Eligible for various benefits
Company
Uber
Uber develops, markets, and operates a ride-sharing mobile application that allows consumers to submit a trip request.
10001+ employees
H1B Sponsorship
Uber has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (830)
2024 (796)
2023 (684)
2022 (954)
2021 (750)
2020 (638)
Funding
Current Stage
Public CompanyTotal Funding
$35.56BKey Investors
William AckmanPayPalToyota Motor
2025-09-08Post Ipo Debt· $2.25B
2025-05-13Post Ipo Debt· $1B
2025-01-01Post Ipo Equity· $2.3B
Leadership Team
Dara Khosrowshahi
CEO
Prashanth Mahendra -Rajah
Chief Financial Officer
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