McDonald's · 2 months ago
Manager, Engineering Tech Lead
Chicago, IL, US, 60607
Full-time
Onsite
Mid, Senior Level
$130K/yr - $165K/yr
3+ years expMcDonald's is a leading global omni-channel restaurant brand focused on technology innovation to enhance customer experience. They are seeking a Manager, Engineering Tech Lead to analyze business requirements, manage team development, and oversee technology solutions for restaurant operations.
Restaurants
Responsibilities
Analyze business and operational requirements to resolve appropriate technology solutions and configurations
Handle collaborator relationships through effective teamwork and communication
Foster internal team development, including upskilling and resource management
Identify and implement process improvements to improve team efficiency
Ensure cross-training of team members to build a resilient and versatile workforce
Assist the team in setting up and configuring test restaurants
Develop and maintain a quarterly roadmap outlining key initiatives such as POS adoption, hardware maintenance, and asset management
Supervise the creation and maintenance of comprehensive documentation, including technology solutions, tools, processes, and standard operating procedures
Qualification
Required
3+ years of professional work experience
1+ year of experience as a Project Manager
Strong customer service focus and collaborator leadership skills
Validated ability to manage projects end-to-end
Excellent communication skills with the ability to engage proactively with partners
Strong relationship-building skills across all levels of the organization
Ability to communicate technical information to both technical and non-technical audiences
Comfortable working in a fast-paced, dynamic, and sometimes ambiguous environment
Strong multitasking and prioritization abilities
Passion for crafting innovative solutions to address business challenges
Experience serving as a critical resource on project teams
Understanding of business risk and the financial impact of technical decisions
Results-driven with a bias for action; able to influence and implement through formal and informal channels
Strong problem-solving skills with the ability to develop actionable plans quickly
Preferred
McDonald's business or restaurant experience preferred
Experience in field testing and/or technology deployment
Preferred technical knowledge: Familiarity with McDonald's POS, Kiosk, MOP, Sesame, RFM, McDOG and other restaurant technologies
Benefits
Health and welfare benefits
401(k) plan
Adoption assistance program
Educational assistance program
Flexible ways of working
Time off policies (including sick leave, parental leave, and vacation/PTO)
Bonus
Stock or other equity grants pursuant to McDonald’s long-term incentive plan
Company
McDonald's
McDonald’s is the world’s leading global foodservice retailer with over 37,000 locations in over 100 countries.
10001+ employees
H1B Sponsorship
McDonald's has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (61)
2024 (77)
2023 (37)
2022 (31)
2021 (60)
2020 (12)
Funding
Current Stage
Late StageLeadership Team
Darryl Webb
Multi Unit Franchise Owner - President / CEO
Douglas Gehrig
CEO
Recent News
2025-10-07
The Motley Fool
2025-10-07
Company data provided by crunchbase