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Accenture Federal Services · 1 day ago

ServiceNow Business Analyst, Jr.

San Antonio, TX

Full-time

Onsite

New Grad, Entry Level

$69K/yr - $124K/yr

Accenture Federal Services is dedicated to helping the US federal government enhance national security and improve citizens' lives. As a Business Analyst, you will leverage your expertise in ServiceNow to drive business solutions, manage project backlogs, and implement Agile methodologies while collaborating with cross-functional teams.

ConsultingFinanceInformation TechnologyManagement ConsultingOnline PortalsProfessional Services

No H1B

Security Clearance Required

U.S. Citizen Only

Responsibilities

Utilizing your expertise in ServiceNow Product Customer Service Management (CSM) and the ServiceNow Platform to drive business solutions

Working closely with cross-functional teams to gather requirements, manage backlogs, and ensure successful implementation of Agile methodologies

Driving innovation, streamlining processes, and delivering value to both internal and external stakeholders

Qualification

ServiceNow Product CSMServiceNow PlatformAgile methodologiesRequirements gatheringStakeholder collaboration

Required

Exposure to tools such as Agile and backlog refinement will be beneficial in effectively managing project timelines and deliverables

Experience in requirements gathering will play a key role in understanding business needs and translating them into actionable plans for the team

Ability to navigate complex projects, collaborate with stakeholders, and drive results will be essential in ensuring the success of business initiatives

Proficiency in ServiceNow Product CSM and the ServiceNow Platform will be instrumental in optimizing customer service processes and enhancing overall business operations

Eligibility to obtain a Public Trust government clearance

Benefits

Accenture Federal Services offers a wide variety of benefits.

Company

Accenture Federal Services

Glassdoor3.9

Accenture Federal Services is a leading US federal services company and subsidiary of Accenture.

Founded in 1989

Arlington, Virginia, USA

10001+ employees

https://www.afs.com

Funding

Current Stage

Late Stage

Leadership Team

Ron Ash

CEO and Chairman of the Board

Bharat Patel

Managing Director, AI Missions

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