Monogram Health · 21 hours ago
Mobility Deployment Technician
Brentwood, TN
Full-time
Onsite
Entry, Mid Level
2+ years expMonogram Health is a leading multispecialty provider of in-home, evidence-based care for complex patients with multiple chronic conditions. The Mobility Deployment Technician is responsible for the deployment, configuration, maintenance, and lifecycle management of mobile devices, ensuring they meet operational and security requirements while providing support to end users.
Health CareHospitalWellness
Responsibilities
Deploy, configure, and provision Android and/or Apple smartphones and tablets for new and existing users
Perform software imaging, OS updates, application installation, and configuration management
Enroll and manage devices using Mobile Device Management (MDM) solutions; specifically, Microsoft Intune and/or NinjaOne
Troubleshoot hardware, software, and connectivity issues related to Android/Apple devices
Perform routine maintenance, patching, and security updates
Maintain accurate asset inventory records, including device assignment, serial numbers, lifecycle status, and warranty information
Coordinate device repairs, replacements, upgrades, and decommissioning
Ensure compliance with organizational security policies and data protection standards
Document procedures, configurations, and deployment standards
Provide end-user support, training, and basic usage guidance as needed
Collaborate with IT security, networking, and systems teams on mobile initiatives
Lifts and handles mobile devices and related equipment
Qualification
Required
Associate's degree in Information Technology or a related field, or equivalent work experience
Minimum of two (2) years of experience in IT support or mobile device deployment
Hands-on experience with Android/MAC OS configuration and troubleshooting
Experience with software imaging, device provisioning, and asset tracking systems
Familiarity with MDM tools and mobile security best practices
Knowledge of networking fundamentals (Wi-Fi, VPN, cellular connectivity)
Demonstrated documentation, attention to detail, problem-solving, analytical, communication and organizational skills
Preferred
Experience supporting large-scale Android and/or Apple deployments is preferred
Certifications preferred: CompTIA A+, ITF+, or Android Enterprise/Apple certifications
Experience with ticketing systems is preferred, specifically FreshService, or other comparable ITSM systems
Benefits
Comprehensive Benefits - Medical, dental, and vision insurance, employee assistance program, employer-paid and voluntary life insurance, disability insurance, plus health and flexible spending accounts
Financial & Retirement Support – Competitive compensation, 401k with employer match, and financial wellness resources
Time Off & Leave – Paid holidays, flexible vacation time/PSSL, and paid parental leave
Wellness & Growth – Work life assistance resources, physical wellness perks, mental health support, employee referral program, and BenefitHub for employee discounts
Company
Monogram Health
Monogram Health is a specialty provider of evidence-based in-home care and benefit management services for polychronic patients.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
$555.15MKey Investors
TPGFrist Cressey Ventures,NorwestFrist Cressey Ventures
2023-01-09Series C· $375M
2021-06-08Series B· $160M
2021-02-18Debt Financing· $8.15M
Leadership Team
Michael Uchrin
CEO & Co-Founder
Keith Swan
Chief Financial Officer
Recent News
Norwest
2025-12-03
2025-11-14
Company data provided by crunchbase