Prospera Credit Union (Wisconsin) · 1 day ago
Mortgage Loan Processor
4830 North Ballard Road, Appleton, WI 54913, USA
Full-time
Onsite
Entry, Mid Level
$20/hr - $25/hr
2+ years expProspera Credit Union is a local, member-owned financial institution in the Fox Valley area, committed to providing personalized financial guidance. The Mortgage Loan Processor plays a key role in ensuring an efficient and positive mortgage experience for members by gathering and verifying loan documentation, ensuring compliance, and collaborating with lenders and operations teams.
BankingFinanceFinancial Services
Responsibilities
Collect, review, and verify all loan application documentation, including income, employment, assets, and property information
Ensure loan files are complete, accurate, and meet credit union policy, regulatory requirements, and secondary market standards
Prepare and organize loan packages for underwriting review
Coordinate with lenders and members to resolve documentation issues quickly and efficiently
Ensure all loan documentation and processes comply with federal and state regulations, internal policies, and audit requirements
Maintain accurate records of all file communications, conditions, and approvals
Support internal audits, quality control reviews, and regulatory examinations as needed
Acts as a knowledgeable resource for lenders, helping with documentation requirements and file preparation
Communicate with members in a professional and supportive manner to collect required documentation and answer questions
Maintain a member-focused approach while ensuring compliance and risk standards are met
Follow established workflows and service standards to ensure timely loan processing
Identify and suggest process improvements to enhance efficiency, accuracy, and member experience
Track personal performance metrics such as file completion accuracy, turnaround times, and quality
Stay current with mortgage products, lending regulations, and industry best practices
Qualification
Required
High school diploma or GED equivalent
Solid knowledge of mortgage documentation requirements, loan products, and underwriting guidelines
Understanding of federal and state mortgage regulations and secondary market standards
Strong organizational, analytical, and communication skills
Ability to manage multiple files and deadlines accurately and efficiently
Commitment to delivering excellent member service and ethical lending practices
Preferred
Minimum of 2-4 years of mortgage loan processing experience preferred
Credit union or community financial institution experience preferred
Benefits
Great Paid Time Off Benefits!
Prospera Pays 91% of Medical Monthly Premium Costs!
Prospera Matches Up to 5% of 401K Contributions!
Prospera Provides Short-Term Disability and Long-Term Disability at No Cost to You!
Company
Prospera Credit Union (Wisconsin)
At Prospera Credit Union, our mission is simple: HELPING MEMBERS PROSPER.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Sheila Schinke
CEO
Michelle McClelland
CFO
Recent News
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