The Mortgage Law Firm · 22 hours ago
Foreclosure Lead
The Mortgage Law Firm is a trusted name in default legal services, providing solutions to financial institutions. The Foreclosure Lead will support daily operations of non-judicial foreclosure processes, ensuring compliance and efficiency while working closely with the Foreclosure Director.
ConsultingLegalProfessional Services
Responsibilities
Support daily foreclosure processing across multiple non‑judicial states
Retrieve executed documents from client portals and prepare all required documents for recording
Maintain and update tracking pages to ensure foreclosure statuses are accurate and current
Monitor case progress and verify adherence to critical deadlines and milestones
Maintain detailed, accurate documentation within the case‑management system
Ensure full compliance with investor, client, and legal requirements
Serve as the first point of contact and escalation for the team, providing guidance and support
Perform inventory reconciliation to identify milestone exceptions, status discrepancies, and other items requiring attention
Stay informed on state statutes governing non‑judicial foreclosures and act as a subject matter expert during client audits and firm‑wide initiatives
Identify opportunities to enhance operational efficiency, improve automation, strengthen client communication, and elevate overall service quality
Assist in developing and maintaining detailed procedures to mitigate high‑risk errors and ensure compliance
Review checklists to verify accuracy prior to key milestones and foreclosure auctions
Draft, review, and execute documents related to non‑judicial foreclosure processes
Update cases following transfers, including servicer, investor, or law‑firm changes
Become a subject matter expert on client timelines, expectations, and performance standards
Perform other duties as assigned
Qualification
Required
High school diploma or GED required
Minimum of 3 years of experience in foreclosure or mortgage‑servicing operations
Strong verbal and written communication skills, with the ability to clearly convey information to clients, colleagues, and leadership
Demonstrated customer‑service skills, including professionalism, responsiveness, and the ability to resolve inquiries effectively
Excellent organizational and time‑management abilities, with a proven ability to manage competing priorities and meet deadlines
High attention to detail and accuracy, especially when reviewing documents and updating case information
Strong problem‑solving and critical‑thinking skills, with the ability to assess complex situations and determine effective solutions
Proficiency in Microsoft Word, Adobe Acrobat, Internet Explorer, and Microsoft Access, with the ability to learn additional technology platforms as required
Ability to work independently and collaboratively within a fast‑paced, deadline‑driven environment
Adaptability to changing client expectations, internal processes, and industry requirements