Rowan University · 1 week ago
Temporary Part Time Hourly Program Specialist (Advising and Career Exploration Center)
Rowan University is seeking a Part-Time Program Specialist for the Career Exploration team to support departmental operations. The role involves receptionist duties, data entry, and assisting with program operations to ensure the efficient achievement of departmental goals.
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Responsibilities
Provide high-quality customer service in the Advising and Career Exploration Center within University College, ensuring professional, friendly, and positive interactions with students and visitors
Oversee front desk operations, including greeting students and visitors, answering phone calls, addressing inquiries, and directing or referring individuals to appropriate staff members when necessary
Serve as a resource for information regarding Career Exploration Team policies and procedures, including assisting with scheduling appointments, referring students to walk-in hours, scheduling alumni appointments, and coordinating workshops
Manage the Career Counseling email account, ensuring timely responses and directing inquiries to the appropriate counselor
Set up Career Events in Proflink, Rowan Announcers and assist with on-site tasks during career fairs
Reserve spaces using 25 Live as needed
As required, participate in staff meetings, training sessions, and individual meetings with supervisors
Provide support to office staff on projects and clerical tasks as needed
Perform additional duties as assigned by supervisors
Qualification
Required
Strong interpersonal and communication skills with the ability to provide professional, friendly, and positive customer service to students and visitors
Proficiency in managing front desk operations, including answering calls, addressing inquiries, and directing individuals appropriately
Excellent organizational skills to maintain and update office resources, calendars, communications and events
Flexibility to perform additional duties as assigned and adapt to evolving departmental needs
Proficiency with standard office software and platforms (e.g., Microsoft Office Suite, email, scheduling tools)
Candidates must be legally authorized to work in the US, and the university will not sponsor an applicant for a work visa for this position
Preferred
Previous experience in a customer service or administrative support role is preferred
Company
Rowan University
Rowan University combines liberal education with professional preparation from the baccalaureate through the doctorate.
Funding
Current Stage
Late StageTotal Funding
$1.88MKey Investors
National Endowment for the Humanities (NEH)
2023-01-10Grant· $0.13M
2015-07-17Grant· $1.75M
Leadership Team
Recent News
2026-01-16
2025-12-28
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