Hyatt Place · 1 day ago
First Assistant General Manager (Director of Operations)
Boston, MA
Full-time
Onsite
Director/Executive
$95K/yr - $114K/yr
6+ years expHyatt Place is a hotel brand known for creating rewarding experiences for guests through innovative design and service. The First Assistant General Manager plays a crucial role in ensuring high-quality guest service and managing daily hotel operations to meet planned goals for operational integrity and guest satisfaction.
Hospitality
Responsibilities
Contribute to the hotel's commitment to high quality guest service and teamwork
Directly responsible for the success of the housekeeping, front office and food and beverage departments
Manage the daily hotel operations to achieve planned goals for operational integrity as measured by revenue, house profit, and RevPAR index
Maintain company standards for guest satisfaction, associate satisfaction, quality assurance, and asset protection
Handle the purchasing, accounts payable / receivable and payroll submission for the property
Involved in the interviewing and hiring of new associates, as well as disciplinary measures
Qualification
Required
Intermediate word and excel required
Excellent verbal and written communication skills
Strong organizational, project management and detail orientation skills, with the ability to multi-task in order to meet a variety of deadlines
Strong interpersonal skills and a can-do positive attitude
Ability to work with minimal supervision required
Strong financial acumen
Preferred
Minimum of six years of management and supervisory experience preferred (management experience in the service industry is strongly preferred)
Hotel experience preferred
1-2+ years experience working in a guest service oriented Food & Beverage establishment preferred
College degree preferred
Benefits
Incentive Plan
Company
Hyatt Place
Welcome to a different place®. You’re always on. And so are we. Our hotels are perfect for your blended lifestyle of work and play.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Jeevan Sidhu
Managing Partner
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