District of Columbia Public Schools (DCPS) · 1 day ago
Specialist, Systems Administrator
Washington, DC
Full-time
Hybrid
Mid Level
$87K/yr - $98K/yr
3+ years expDistrict of Columbia Public Schools (DCPS) is committed to using technology and data effectively to accelerate student achievement. The Specialist, Systems Administrator will provide advanced support for instructional and business-critical systems, ensuring timely resolution of issues and maintaining operational stability.
AssociationHealth Care
Responsibilities
Provides level 2 in-person and virtual business and education platforms support to DCPS staff and students by serving as an escalation point from the service desk (level 1)
Documents incidents, problems, and service requests through the district’s ITSM
Follows strict service level agreements to ensure timely service
Supports the configuration of business and education platforms to ensure requirements are implemented with fidelity
Performs ongoing maintenance and troubleshooting of instructional platforms and applications to ensure their ongoing availability, stability, and compliance with established standards and security requirements, including but not limited to setting up users, roles, security, and internal system notifications
Works closely with various senior-level system administrators and business application owners on SSO, data, and systems integrations
Develops secure automated solutions for administrative and domain management tasks
Maintains, administers, and supports Office 365, Azure, Teams, and Exchange
Assists in administering mission critical instructional platforms such as Clever, Canvas, Gaggle, and Adobe
Interfaces with Microsoft and other solution providers for any tier 3 support requirements
Develops concise and accurate engineering and knowledgebase documentation, including design plans, implementation guides, knowledge guides, and standard operating procedures
Identifies risks and problems and conducts qualitative and quantitative analysis to generate and evaluate alternatives and to make recommendations
Works closely with the academic and education technology teams to gather requirements and implement solutions to meet desired outcomes
Follows organizational change management processes and standard operating procedures to plan for and implement continuous improvements of the environment
Qualification
Required
Bachelor's degree and three to five years of related work experience, including a minimum of three years of enterprise level Azure/AD/Office 365 Administration experience
High degree of system-specific knowledge and a background in the various technologies and practices required by DCPS, including: Azure AD, VDI platform, Office 365 Suite, Canvas and Clever
Excellent understanding and working knowledge of PowerShell and the ability to create and maintain scripts for effective use with exchange/Office 365 and Azure environments
Experience with the integration of Office 365 with third party security and application tools
Strong communication skills and experience partnering with senior IT and program leadership
Must be able to express key ideas and obtain tangible feedback from cross-functional team members and stakeholders
Works well with clients and other vendors in achieving mission success and is committed to providing quality products and services
Obsessive attention to detail and accuracy of information
Must be available after hours and on weekends to respond to urgent requests and emergencies as needed
Preferred
Master's degree preferred
Previous exposure to or experience in the education sector a plus
Microsoft Azure and Office 365 certifications
Company
District of Columbia Public Schools (DCPS)
District of Columbia Public Schools (DCPS) is the public school district in Washington, D.C.
1001-5000 employees
H1B Sponsorship
District of Columbia Public Schools (DCPS) has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (139)
2024 (153)
2023 (117)
2022 (73)
2021 (39)
2020 (29)
Funding
Current Stage
Late StageTotal Funding
$21.8M2024-01-04Grant· $21.8M
Leadership Team
Ely Ross
Chief Operating Officer
Rob Jaber
Deputy Chief Operating Officer, Food & Nutrition Services
Recent News
Department of Employment Services DC
2025-05-24
2024-05-19
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