DOXA · 3 hours ago
Claims Administrator
Salt Lake City, UT
Full-time
Hybrid
Mid LevelDOXA is an award-winning specialty insurance platform focused on niche-market insurance program administration. The Claims Administrator will coordinate the property claims process, ensuring efficient and compliant handling of claims while acting as a liaison between various stakeholders.
Financial ServicesInsuranceVenture Capital
Responsibilities
Serve as the primary point of contact for property management teams throughout the claims lifecycle
Monitor claim progress and ensure timely resolution across all open claims
Maintain accurate documentation, notes, and claim records
Work closely with third-party claims adjusters to ensure proper investigation, coverage determination, and resolution
Facilitate communication between adjusters, RLL leadership, compliance, and property managers
Escalate issues as needed and proactively resolve bottlenecks
Ensure claims handling aligns with regulatory requirements across all 50 states
Support audits, reporting, and internal controls related to claims administration
Identify process improvements to enhance efficiency, accuracy, and service quality
Act as a trusted facilitator between property managers filing claims and the broader claims ecosystem
Provide clear, timely updates and guidance to internal and external partners
Maintain a customer-service mindset while enforcing policy and compliance standards
Qualification
Required
Active Property & Casualty (P&C) license (must be eligible to work across all 50 states)
Prior experience in property claims administration, claims coordination, or insurance operations
Strong communication skills with the ability to manage multiple stakeholders
High attention to detail and ability to manage a large claim volume
Preferred
Claims adjuster experience (staff or independent)
Experience working with third-party administrators (TPAs) or external adjusting firms
Familiarity with multi-state claims compliance and regulatory considerations
Local to Salt Lake City, Utah area, with a hybrid remote/in-person schedule
Benefits
Full Benefits
401k
Company
DOXA
DOXA is an award-winning specialty insurance platform that acquires and develops niche-market insurance program administrators, underwriting companies, and distribution partners including MGAs, MGUs, brokers, and direct-to-consumer operators.
Founded in 2016
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$7.75M2023-11-07Acquired
2018-05-30Series Unknown· $7.75M
Leadership Team
Matt Sackett
President & CEO
Company data provided by crunchbase