Crossing Hurdles · 21 hours ago
Customer Success Manager
United States
Full-time
Remote
Mid, Senior Level
$90K/yr - $120K/yr
3+ years expCrossing Hurdles is a global recruitment firm partnering with leading US-based startups, and they are hiring for a rapidly scaling AI recruiting marketplace. The Customer Success Manager will be responsible for leading customer engagements and support processes, ensuring clients can hire faster using their innovative AI-driven platform.
Staffing & Recruiting
Responsibilities
Be the first support hire – Frontline for hundreds of new customers/month solving their #1 problem: hiring faster via AI recruiting marketplace
High-impact ownership – Lead real-time engagement (chat, Slack, email) + pipeline updates; deep product expertise shapes onboarding at startup velocity
Elite startup traction – Customer-obsessed culture ("We are the customer support team") shipping fast with extreme ownership and unmatched pace
Deep technical exposure – Work closely with GMs, Strategic Leads; build support processes shaping how AI transforms recruiting
Qualification
Required
3 - 8 yrs of total experience
Benefits
Competitive Equity
Company
Crossing Hurdles
At Crossing Hurdles, we specialise in customised recruitment and staffing solutions designed to drive success for businesses and professionals.
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase