Customer Master Data Coordinator jobs in United States
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Nesco Resource · 6 hours ago

Customer Master Data Coordinator

Nesco Resource is a company seeking a Customer Master Data Coordinator to manage customer data within their ERP system. The role involves ensuring data accuracy, supporting various business segments, and validating pricing deductions to protect the company's financial interests.

ConsultingHuman ResourcesStaffing Agency

Responsibilities

Independently responsible for timely creation and maintenance of customers in our ERP (JDE) system, Customer Master Database (Reltio), and Direct to Customer software, supporting all Business Segments
Work closely with various teams to ensure data accuracy and completeness for customer creation and maintenance in accordance with SOX Compliance for Customer Address Book and Customer Master in all systems
50% Ensure claims for pricing deductions are validated and processed based on contractual obligations protecting the Company's financial interests through review and collaborating with other teams to ensure validity of payment is warranted
Partner with management to research and reconcile open A/R as it relates to pricing deductions and work with customers to resolve issues and close out items
Identify offsets to reduce open A/R items
Identify root causes of issues with discrepancies and recommend corrective action to reduce/eliminate, future errors and growing deduction balances
Responsible for keeping open A/R for pricing errors current and may approve claims per our DOA policy
The customer master analyst is a key participant in monthly customer calls to discuss and negotiate any open/outstanding items related to pricing deductions
30% Work closely with AR/AP and assist the India team with vendor creation in the ERP system for Rebate payments
Serve as the liaison between Vendor setup in JDE and FLEX to ensure timely setup to avoid delay in Rebates/Fees being paid

Qualification

JDEReltioSOX ComplianceData AccuracyMulti-taskingOrganizational SkillsDetail Oriented

Required

Creation and maintenance of customers in ERP (JDE) system
Creation and maintenance of Customer Master Database (Reltio)
Support all Business segments (Generics, Biosciences, Biosimilars, Client, etc)
Provide support to the Supervisor, Customer Master
Ensure data accuracy and completeness
Meet all internal control procedures, policies, and work instructions that govern the Customer Address Book and Customer Master in the ERP system in compliance with SOX
Assist with analyzing pricing error claims
Protect the Company's financial interests through ongoing review of pricing error claims
Ability to work independently
Ability to multi-task
Organized and detail oriented
Ability to work under pressure and meet customer contractual deadlines
Ensure claims for pricing deductions are validated and processed based on contractual obligations
Partner with management to research and reconcile open A/R as it relates to pricing deductions
Work with customers to resolve issues and close out items
Identify offsets to reduce open A/R items
Identify root causes of issues with discrepancies and recommend corrective action
Responsible for keeping open A/R for pricing errors current
May approve claims per DOA policy
Key participant in monthly customer calls to discuss and negotiate open/outstanding items related to pricing deductions
Work closely with AR/AP and assist the India team with vendor creation in the ERP system for Rebate payments
Serve as the liaison between Vendor setup in JDE and FLEX

Benefits

MEC (Minimum Essential Coverage) plan that encompasses Medical, Vision, Dental
401K
EAP (Employee Assistance Program) services

Company

Nesco Resource

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Nesco Resource s an Staffing and Recruiting firm.

Funding

Current Stage
Late Stage

Leadership Team

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Michael McDonald
Executive Vice President of Finance and Chief Accounting Officer
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