KTek Resourcing · 9 hours ago
Desktop/IT Support Specialist (On Call Support)
Milwaukee, WI
Contract
Onsite
Mid Level
$21/hr - $21/hr
4+ years expKTek Resourcing is seeking a Desktop/IT Support Specialist to provide on-call technical support. The role involves delivering hands-on support for hardware, software, and network issues, as well as performing installations and maintenance at various locations.
Health CareHuman ResourcesMedicalStaffing Agency
Hiring Manager
Fahad Syed
Responsibilities
Provide hands-on, in-person technical support to end-users for hardware, software, and network-related issues
Independently resolve complex, break/fix issues in person or via telephone
Perform installations, replacements, upgrades, and other hardware/software related tasks as needed
Must have exposure to Windows 10 and 11 migrations, user profiles management, data backups
Install, configure, and maintain Devices at stores and other sites
Understanding of windows
Perform onsite Device maintenance, updates, or configuration changes
Perform single and bulk IMACDs (Install, Move, Add, Change, Dispose)
Provide technical support and setup during special events such as grocery store openings
Microsoft environment knowledge (desktop & server)
Perform grand opening standby support
Proficiency with Windows 10 and 11, Office applications (Word, Excel, PowerPoint, Outlook, etc.), SharePoint, and Teams
Basic understanding of IT infrastructure components such as Active Directory and printers
Strong problem-solving skills and the ability to work under pressure
Excellent communication skills, both written and verbal
Qualification
Required
Provide hands-on, in-person technical support to end-users for hardware, software, and network-related issues
Independently resolve complex, break/fix issues in person or via telephone
Perform installations, replacements, upgrades, and other hardware/software related tasks as needed
Must have exposure to Windows 10 and 11 migrations, user profiles management, data backups
Install, configure, and maintain Devices at stores and other sites
Understanding of windows
Perform onsite Device maintenance, updates, or configuration changes
Perform single and bulk IMACDs (Install, Move, Add, Change, Dispose)
Provide technical support and setup during special events such as grocery store openings
Microsoft environment knowledge (desktop & server)
Perform grand opening standby support
Proficiency with Windows 10 and 11, Office applications (Word, Excel, PowerPoint, Outlook, etc.), SharePoint, and Teams
Basic understanding of IT infrastructure components such as Active Directory and printers
Strong problem-solving skills and the ability to work under pressure
Excellent communication skills, both written and verbal
Company
KTek Resourcing
KTek Resourcing is a staffing and recruiting company specializing in healthcare, oil, and gas human resources staffing solutions.
201-500 employees
H1B Sponsorship
KTek Resourcing has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2023 (1)
2021 (1)
Funding
Current Stage
Growth StageLeadership Team
K
Kshitij Kukreja
Chief Executive Officer
E
Esha Kukreja
President and Co-founder
Recent News
Company data provided by crunchbase