Alabama Power Company · 4 months ago
M365 Collaboration Engineer - System Administration Sr
Atlanta, GA, United States
Full-time
Onsite
Senior LevelAlabama Power Company, part of Southern Company, is a leading energy provider serving millions of customers. The role involves administering Microsoft 365 Collaboration tools, focusing on improving business functionality and user experience through various cloud initiatives and technical support.
Electrical DistributionEnergyLogisticsRetail
Responsibilities
Collaborate with team and internal stakeholders to design, implement, and manage cloud efforts focused on Microsoft 365 initiatives, with a focus on improving business functionality and user experience
Configure, deploy, and manage Office 365 applications and features to meet business requirements, industry best practices, and security guidelines
Serve as 3rd level for escalation, provide technical guidance and support to end-users, addressing their questions and issues related to Microsoft 365
Create and maintain detailed technical documentation, including system configurations, technical specifications, designs, processes, operational procedures, knowledge articles, test plans, and test results
Develop and deliver training programs to educate stakeholders, users, and IT support staff on best practices and policies
Develop and enforce governance policies, user guidelines, and security measures for Office 365
Conduct regular performance and security audits to identify areas for improvement and implement necessary changes
Stay up to date with the latest Microsoft 365 features, changes, updates, roadmaps, and releases and evaluate their applicability to the organization and recommend relevant improvements
Monitor performance, availability, and configuration standards of Microsoft 365 services and taking appropriate actions to ensure service levels are met
Qualification
Required
In-depth knowledge and experience with Microsoft technologies including Microsoft Teams, Teams Voice, SharePoint Online, OneDrive for Business, Office 365 tenant administration, GPO policies, Office client patching, conditional access, PowerShell scripting, MS graph connector, external access, and documentation - Required
Proven experience as an Office 365 Engineer, with a strong understanding of Office 365 applications and services - Required
In-depth knowledge of Office 365 administration, including user management, license management, security settings, and compliance features - Required
Proficiency in configuring and troubleshooting Office 365 services such as Word, Excel, PowerPoint, OneNote, SharePoint Online, OneDrive, and Teams - Required
Excellent communication skills (both oral and written) as well as technical writing
Ability to work both independently and in a geographically dispersed team environment
Good problem solving and decision-making skills; ability to understand and analyze complex issues
Self-motivated, detail orientated, highly organized and able to handle a variety of tasks and responsibilities in an efficient manner with a high level of quality
Ability to simplify complex subjects in a way that can be easily understood by non-technical audiences
Ability to assess the impact of changes and quantify risk to ensure appropriate business decisions are made
Preferred
Programming / scripting skills using PowerShell scripting for Office 365 automation and administration – Desired
Familiarity with Active Directory and Azure Active Directory – Desired
Working knowledge of network protocols, DNS, authentication methods, server, and storage technology - Desired
Recognition of cyber security threats, risks, and importance of protecting the enterprise – Desired
Benefits
Competitive base salary
Annual incentive awards for eligible employees
Health, welfare and retirement benefits designed to support physical, financial, and emotional/social well-being
Additional compensation, such as an incentive program
Company
Alabama Power Company
Alabama Power provides the valuable combination of It is a sub-organization of Southern Company.
Founded in 1906
5001-10000 employees
Funding
Current Stage
Late StageLeadership Team
Jeff Peoples
Chairman, President and Chief Executive Officer
Moses Feagin
Executive Vice President, CFO and Treasurer
Recent News
Morningstar.com
2025-11-04
Company data provided by crunchbase