PRAVIS, LLC · 22 hours ago
Infrastructure Engineer
Allen, TX
Full-time
Onsite
Mid Level
$90K/yr - $110K/yrPravis is a premier IT partner for companies seeking support in engineering and help desk services. The Infrastructure Engineer role involves designing, implementing, and supporting foundational IT systems while collaborating with help desk technicians to ensure best-in-class customer service.
ConsultingInformation TechnologyIT Infrastructure
Responsibilities
Deploying VMs on a Hyper-V or VMWare cluster including ensuring uniform application of updates, security software, access rights, and any other requirements from the client’s application team
Managing Palo Alto routers either directly or through Panorama. This includes defining firewall rules, making routing table entries, building IPSec tunnels, and researching traffic flow logs
Handling ticket escalation requests from the help desk in a manner that get the client a solution as quickly as possible and leaves the help desk with sufficient knowledge to better approach the issue the next time it occurs
Receiving a vulnerability report, analyze the findings, make recommendations for remediation, test the remediation, implement the remediation, and provide the client with evidence of the remediation
Programming and deploy a layer 2 network switch including setting VLANs, management IPs, performing firmware updates, mounting the network switch in the client’s rack, stacking multiple switches together, and providing triage support for the client the next morning
Researching an obscure Windows Server issue reported by the client’s application teams, recommending a resolution, implementing the resolution, and implementing the same resolution proactively across the rest of the client portfolio as needed
Planning for the IT infrastructure needs of an office move for a client’s office, traveling to remove IT infrastructure equipment from the client’s current office, installing the IT infrastructure equipment at the client’s new office, reprogramming of IT infrastructure equipment for the client's new office, and providing triage support for the client the next morning
Reviewing reported web threats, evaluate for potential false positives, and implement necessary remediations using Cisco Umbrella, Microsoft Defender, Palo Alto, or Sophos
Researching an issue impacting multiple workstations across a client’s network, designing a solution, implementing the solution using either Group Policy or Intune, and monitoring the deployment for success
Developing PowerShell scripts to manage Office 365, AzureAD, or Intune in an efficient manner
Deploying a software package or configuration across 1000+ workstations using Group Policy, Intune, or SCCM
Expediting a wide array of help desk and infrastructure requests for client VIPs
Providing project updates and constraints to the stakeholders at a client
Reviewing reported phishing or malicious email threats, evaluate for potential false positives, and implement necessary remediations using Microsoft Defender, Proofpoint, or Mimecast
Qualification
Required
Experience deploying VMs on a Hyper-V or VMWare cluster
Experience managing Palo Alto routers either directly or through Panorama
Ability to handle ticket escalation requests from the help desk
Experience analyzing vulnerability reports and implementing remediation
Experience programming and deploying a layer 2 network switch
Ability to research and resolve Windows Server issues
Experience planning for IT infrastructure needs during office moves
Ability to review and remediate web threats using Cisco Umbrella, Microsoft Defender, Palo Alto, or Sophos
Experience researching issues impacting multiple workstations and implementing solutions
Ability to develop PowerShell scripts to manage Office 365, AzureAD, or Intune
Experience deploying software packages or configurations across 1000+ workstations using Group Policy, Intune, or SCCM
Ability to expedite help desk and infrastructure requests for client VIPs
Experience providing project updates and constraints to stakeholders
Ability to review and remediate phishing or malicious email threats using Microsoft Defender, Proofpoint, or Mimecast
Benefits
401(k)
401(k) matching
Dental insurance
Health insurance
Life insurance
Paid time off
Retirement plan
Vision insurance
Bonus opportunities
Company
PRAVIS, LLC
PRAVIS, LLC is an information technology and services company based out of 7545 IRVINE CTR DR STE 200, IRVINE, California, United States.
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase