MAX Surgical Specialty Management · 9 hours ago
Patient Care Coordinator
New York, NY
Full-time
Onsite
Entry Level
$20/hr - $25/hr
1+ years expMAX Surgical Specialty Management is a surgeon-led management services organization specializing in oral and maxillofacial surgery. They are seeking a Patient Care Coordinator to deliver exceptional customer service, manage patient flow, and support the surgical team in a dynamic environment.
Health CareHospital
Responsibilities
Greet visitors, patients, and families in a friendly, professional manner and directs them appropriately
Maintain an efficient patient flow through the registration process and provide excellent customer service to patients/families
Promptly answer the telephone, direct all calls appropriately, take accurate messages, and deliver to the appropriate individual
Post all self-pay charges, collect payments, and provide patients with receipts
Reconcile billing slips to daily schedule
Update patient information, including demographics, insurance, HIPAA forms, and financial waivers
Schedule appointments accurately according to department guidelines, using a waitlist when applicable
Effectively communicate problems, concerns, or issues to the Team Lead/Manager appropriately and promptly
Perform various clerical duties such as faxing, photocopying, scanning, filing, and mailings
Demonstrate flexibility with various work schedules and cover for other staff when asked, including other office locations
Demonstrate the ability to follow downtime procedures adequately
Perform any and all other duties as assigned
Qualification
Required
High School Diploma required
1+ year of dental administration experience highly preferred
Comprehensive knowledge of electronic medical systems
Adeptness in the healthcare industry
Excellent phone etiquette and ability to establish rapport with diverse clientele
Able to prioritize workload and perform in a fast-paced and challenging environment
Preferred
A.S. Degree in healthcare/related field preferred
Benefits
Highly competitive salaries & annual performance and compensation reviews
Competitive health insurance and benefits, including medical, dental, vision, disability, and more
401k retirement savings plan that includes employer match
Generous Paid Time Off, sick leave, and paid holidays
Company
MAX Surgical Specialty Management
MAX Surgical Specialty Management is a health care company.
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
$77MKey Investors
Freeport Financial
2025-04-24Debt Financing· $77M
2023-05-08Private Equity
Leadership Team
Jason Auerbach
Founder and Co-CEO
Mark Censoprano
Co-Chief Executive Officer
Recent News
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