Tata Consultancy Services · 1 day ago
Production Support Engineer
Phoenix, AZ
Full-time
Onsite
Entry, Mid Level
$40K/yr - $60K/yr
2+ years expTata Consultancy Services is seeking a Production Support Engineer to monitor and maintain the health of production, pre-production, and test environments for Business Enablement Solutions applications. The role involves providing day-to-day production support and ensuring smooth operation of systems.
Business Information SystemsConsultingInformation TechnologyIT Management
Responsibilities
Attend daily / weekly standup and team meetings as and when required
Respond to in person, email, IM and telephone to all queries for the production environment
Strong focus on ownership of issues from their reporting to their resolution
Provide day to day production support services for Custom Applications / Reports –
To provide product support and ensure smooth operation of the systems
Qualification
Required
Experience Required - 2+ Years
Experience working in Production support environment
Experience in monitoring and alerting review - Monitor overall health (performance and functional) of production, pre-production, and test environments of BES (Business Enablement Solutions) Applications and perform routine system configuration changes & upgrades
Develop and maintain system support documentation and processes
Analyse results for trends and significant variations
Participate in BC/DR exercises
Monitor various critical processes and reports of Custom Applications
Attend daily / weekly standup and team meetings as and when required
Respond to in person, email, IM and telephone to all queries for the production environment
Strong focus on ownership of issues from their reporting to their resolution
Provide day to day production support services for Custom Applications / Reports
To provide product support and ensure smooth operation of the systems
Benefits
Discretionary Annual Incentive
Comprehensive Medical Coverage Medical and Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans
Family Support Maternal and Parental Leaves
Insurance Options Auto and Home Insurance, Identity Theft Protection.
Convenience and Professional Growth Commuter Benefits and Certification and Training Reimbursement.
Time Off Vacation, Time Off, Sick Leave and Holidays.
Legal and Financial Assistance Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.
Company
Tata Consultancy Services
Tata Consultancy Services is a business solutions company that specializes on information technology services and consulting.
10001+ employees
H1B Sponsorship
Tata Consultancy Services has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (7880)
2024 (9690)
2023 (8537)
2022 (11159)
2021 (9813)
2020 (11984)
Funding
Current Stage
Public CompanyTotal Funding
unknown2004-08-25IPO
Leadership Team
K. Krithivasan
Chief Executive Officer & Managing Director
Aarthi Subramanian
President and Chief Operating Officer
Recent News
2026-02-05
2026-02-05
2026-02-05
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