Strategic Business Solutions · 5 days ago
Electric Service Request Application Project Manager
Seattle, WA
Contract
Hybrid
Senior LevelStrategic Business Solutions is seeking a Project Manager to lead the planning and execution of the Electric Service Request Application and Distributed Energy Resource Interconnection Platform project. The role involves managing project scope, schedule, budget, and resources while collaborating with various stakeholders to ensure successful project delivery.
ConsultingProfessional ServicesProject Management
Hiring Manager
Elizabeth Florido
Responsibilities
Manage all aspects of the ESAP project through the entire lifecycle – administration, monitoring and controlling
Create and manage comprehensive project plans, schedules, resource management plan and budget
Manage cross-functional teams, including but not limited to customer operations, IT, cybersecurity, and vendors
Collaborate closely with the vendor and system integrator to ensure technical deliverables meet business needs
Implement project risk mitigation strategies, project change management, and communications plan and processes
Ensure alignment with our client's PMO standards and practices
Proactively manage risks and issues, clearly documenting decisions and actions
Regularly communicate and escalate project status, risks, and issues clearly and proactively
Prepare clear, accurate, and regular project reports and presentations for stakeholders and leadership
Regularly update leadership and stakeholders on project status to ensure transparency and quick resolution of issues
Manage the initiation and planning of the ESAP project
Lead RFP or other approved processes for identifying and procuring software/tool
Following solicitation and selection of System Integrator, finalize contract/SOW
Oversee the development of current-state and future-state business processes and requirements, and the design, configuration, integration, and testing of target solutions, in partnership with business stakeholders, vendors, and system integrators
Develop project charter outlining the goals and objectives for the project
Develop all aspects of the Project Management Plan to properly prepare for the implementation – scope, schedule, cost, quality, resources, communications, procurement, stakeholders, risks
Identify risks
Manage implementation (execution and close) of the ESAP project from start to finish. Work the plan and manage any change requests
Develop and manage the team and procure any resources or vendors required
Manage all communications and stakeholder engagement
Manage and oversee any integration work needed
Manage the quality by overseeing rigorous testing processes (e.g. Unit Testing and Performance Testing, SIT, UAT) and quality assurance
Ensure system availability and continuity by thorough testing, failover planning, and cutover strategies
Ensure appropriate security, compliance, and documentation practices are followed, consistent with the Seattle City Light standards
Manage the cutover planning and execution to ensure smooth operational transition
Manage any data conversion activities in case data from the old system needs to be moved to the new one
Manage the creation of documentation, SOPs, training material, and training
Manage and hold the System Integrator/vendor accountable on their deliverables as per the contract
Qualification
Required
Demonstrated experience across at least three engagements managing utility customer‑facing application platforms
Experience managing electric service request or DER interconnection processes
Experience managing vendor‑led system implementations or upgrades within a utility environment
Experience managing projects that required different system integrations
Company
Strategic Business Solutions
Strategic Business Solutions is a professional service consulting firm.
11-50 employees
Funding
Current Stage
Early StageLeadership Team
Joseph R Brisley
Executive Advisor
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