Little Spoon · 1 week ago
Manager, Strategic Analytics (Customer Engagement)
United States
Full-time
Remote
Mid, Senior Level
5+ years expLittle Spoon is the #1 online baby and kids food brand in the US, focused on revolutionizing how parents feed their children. They are seeking a Manager, Strategic Analytics (Customer Engagement) to provide actionable insights and improve customer retention strategies while working cross-functionally with various teams.
Food and BeverageFamily & CareConsumer GoodsWellnessBabyNutritionOrganic Food
Responsibilities
Act as the primary analytics partner for the Customer Engagement group, working across Lifecycle Marketing, Digital Product, and other teams to translate business questions into data-driven roadmaps
Apply statistical modeling techniques, such as regression, to identify behavioral drivers of churn and surface actionable opportunities to improve customer lifetime value (LTV)
Manage and update dbt models to ensure our customer engagement data is clean, reliable, and ready for analysis
Build and maintain high-impact Omni dashboards that move beyond vanity metrics, providing teams with the data and insights they need to succeed
Lead the design, execution, measurement, and socialization of A/B tests aimed at increasing engagement and reducing churn
Deliver clear, compelling "so what" insights to leadership, ensuring that every strategic decision is backed by rigorous data and a deep understanding of our customers
Qualification
Required
5-7+ years in data analytics, with a strong track record of business impact at DTC, eCommerce, or subscription-based business
Experience with website / digital product analytics and a history of successfully generating actionable insights from web and product event data
Expert-level SQL and experience managing data transformations within dbt
Obsession with leveraging AI to move faster and smarter, and experience experimenting with and using AI tools (Claude, Devin, Pecan, etc.) to be a force multiplier for efficiency and insights
Hands-on experience with BigQuery (or similar cloud data warehouses) and a passion for building scalable data models
Experience building intuitive, high-impact dashboards and explorations in Omni (or similar tools like Looker or Tableau)
Strong grasp of statistical significance and extensive experience supporting rigorous A/B testing
Working knowledge of regression modeling, including how to control for confounding effects
Preferred
Experience with analyzing email campaign data, like Braze, to help inform improvements to communications
Ability to use Python / R to create statistical models that synthesize patterns in our data into actionable narratives
Benefits
Equity
Comprehensive Health Coverage
401(k) with Company Match
Flexible PTO + Holidays
Paid Parental Leave
Learning & Development
Little Spoon Perks
Company
Little Spoon
Little Spoon is the DTC brand on a mission to make parents’ lives easier through healthy meal and snacks for babies, toddlers + big kids.
51-200 employees
H1B Sponsorship
Little Spoon has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2022 (1)
Funding
Current Stage
Growth StageTotal Funding
$73MKey Investors
Valor Equity PartnersVaultier7Kairos HQ
2021-07-20Series B· $44M
2020-01-01Series A· $22M
2019-02-05Series Unknown· $7M
Leadership Team
Ben Lewis
Co-Founder + CEO
Angela Vranich
Co-Founder + Chief Product Officer
Recent News
2025-05-06
Company data provided by crunchbase