M&T Bank · 4 hours ago
Senior Manager, Client Engagement
M&T Bank is a financial institution that values client relationships and brand growth. The Senior Manager of Client Engagement is responsible for strategizing, executing, and measuring premium client events and engagements, ensuring alignment with brand standards and business objectives.
Financial Services
Responsibilities
Design and execute client engagement strategies aligned to brand, philanthropy, and growth priorities
Own planning, coordination, execution, and reporting for a portfolio of premium client events
Develop and deliver high-touch engagement programs for priority clients, partners, and industry stakeholders
Ensure consistent brand standards, messaging, compliance, and execution across regions and divisions
Partner with Sponsorship and Experiential teams on Tier 1 events and large-scale partnership activations
Project manage integrated event activations including content, PR, branding, and pre/post-event communications
Align Wilmington Trust event processes with bank-wide standards, tools, and reporting
Maintain event data, calendars, budgets, timelines, invite lists, and performance reporting
Evaluate program effectiveness, identify best practices, and recommend improvements
Collaborate with sales and marketing teams on targeting, invitations, collateral, and post-event follow-up
Complete other related duties as assigned
Qualification
Required
Bachelor's Degree
7 years of experience in premium events, client engagement, or consultative sales within a regulated or professional services environment (Or in Lieu of a degree, a combination of 11 years of higher education and relevant experience)
2 years managerial experience
Strong strategic mindset with exceptional execution and project management skills
Polished communicator, comfortable engaging senior executives and high-net-worth clients
Deep knowledge of NYC cultural institutions, dining, wine, and curated experiences
Sophisticated taste level and strong relationship-building skills
NYC-based
Company
M&T Bank
Great companies have an enduring sense of purpose.
Funding
Current Stage
Late StageLeadership Team
Recent News
2025-10-07
2025-10-06
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